
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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"Great Customer Service" I could not have asked for better customer service than Doug Carter and Roscoe. They were very undertstanding on my situation and kept me"up-to-date". I could not have asked for better customer service than Doug Carter and Roscoe. They were very undertstanding on my situation and kept me"up-to-date". Thank you for both for working with me and your honesty was so appreciated:) More
Klaben is standing behind me I recently put in a very negative complaint and Richard Klaben and Doug took time to reach out to me, and actually sit down and talk with me in person I recently put in a very negative complaint and Richard Klaben and Doug took time to reach out to me, and actually sit down and talk with me in person to go over options to ensure my satisfaction. He has truly made a huge difference in my opinion of this dealership. I voiced my frustrations and he listened closely. I am so greatful for all that Klaben has done and is doing for me and how they are continuing to stand beside me the whole time, making sure everything follows through. Mona made sure I was taken care of in a great fashion! The staff at Klaben are great and I would recommend them. I appreciate all that they have done to help me! And to my surprise when I picked up my vehicle, they not only cleaned the outside but had even cleaned the inside (which I know was disgusting!)! Thanks again to Mr. Klaben and the team at the Kent location for making sure I am taken care of! More
First car buying experience! Knew I needed a new/used car, look around for about three weeks, came across a couple I loved. Called the dealership asked about the car and gave Rosc Knew I needed a new/used car, look around for about three weeks, came across a couple I loved. Called the dealership asked about the car and gave Rosco my prices. Worked very well with getting me what I felt was a comfortable price and even worked with me on trade-in offers. Very nice, friendly guy, new a lot about the car features! Overall great first car buying experience! More
New vehicle lease Working with the folks at Klaben was an effortless experience. Dave Mott took great care in answering all of my questions. The process went smoothly Working with the folks at Klaben was an effortless experience. Dave Mott took great care in answering all of my questions. The process went smoothly right through signing the papers with Jennifer. I have been buying vehicles from this dealership for over two decades. I am amazed to see many of the same faces still working for the Klaben team. That's a testament to Richard Klaben and the entire Klaben group. Thanks to everyone!!! More
Excellent Service. I called in the morning to get my car fixed, got it in 1:15 had a call by 6 said it's fixed. Didn't expect it for at least a week. Don said don't be I called in the morning to get my car fixed, got it in 1:15 had a call by 6 said it's fixed. Didn't expect it for at least a week. Don said don't be so negative, and he was right. Got it back the next day. Car back to normal. Don was very helpful and get's 5 stars from me. More
TWO GREAT NEW TRUCKS! TWO AMAZING DEALS! I HAVE BEEN BUYING AND LEASING VEHICLES FROM KLABEN FORD FOR OVER 20 YEARS . THEY ALWAYS TREAT ME AND MY FAMILY WITH RESPECT AND ARE UNBELIEVABLY HELP I HAVE BEEN BUYING AND LEASING VEHICLES FROM KLABEN FORD FOR OVER 20 YEARS . THEY ALWAYS TREAT ME AND MY FAMILY WITH RESPECT AND ARE UNBELIEVABLY HELPFUL TO GET YOU WHAT YOU WANT, AND GET IT DONE QUICKLY. I'VE BEEN WORKING WITH RICH KLABEN, TERRY COLBERT, AND MIKE COONEY FOR AS LONG AS I CAN REMEMBER, AND MORE RECENTLY, DOUG CARTER. RECENTLY WENT IN TO RE-LEASE ANOTHER VEHICLES DO TO UNEXPECTED HIGHER MILEAGE THAT I HAD PUT ON ONE OF MY VEHICLES. THEY WERE ABLE TO HELP ME GET INTO TWO NEW LEASES WITH MINIMAL COSTS. WHEN I WAS DONE, I LEFT THERE PUTTING OUT LESS MONTHLY THAN I WAS BEFORE I WENT IN. (END OF THE YEAR SPECIALS ARE GREAT!) I WOULD HIGHLY RECOMMEND THE KLABEN FORD-LINCOLN DEALERSHIPS, FOR SALES AND SERVICE, TO ANYONE. More
Great service I dropped my car off in the morning and was able to get a loaner car so I can still go to work. The service was fast and everything was very easy. Gre I dropped my car off in the morning and was able to get a loaner car so I can still go to work. The service was fast and everything was very easy. Great service. More
A very Satisfied Customer Doug was very professional and friendly. I enjoy working with him. This is my second car that I have purchased with Doug. He made sure I was aware Doug was very professional and friendly. I enjoy working with him. This is my second car that I have purchased with Doug. He made sure I was aware of all the new bells and whistles with the new car. Thanks again Doug. More
No Pressure and Friendly Purchase Dan Peters is wonderful to due business with. Dan sat with myself and my mother(80) and was patient and understanding in trying to select a vehicle fo Dan Peters is wonderful to due business with. Dan sat with myself and my mother(80) and was patient and understanding in trying to select a vehicle for my mother. I personally have dealt with Dan for over 20 years and we have become friends. Dan goes above and beyond and will take care of my mother, bringing license to he home and putting on vehicle and syncing garage door to new vehicle. Thanks Dan! More
Great experience It was a great buying experience. I found the truck online and asked for information. Within ten minutes Matt called me back. I test drove the vehicl It was a great buying experience. I found the truck online and asked for information. Within ten minutes Matt called me back. I test drove the vehicle the next day. We did all of the negotiating over the phone and stopped back the following day to make the purchase. Paperwork was ready by the time I arrived. More