Klaben Ford Lincoln

The BEST in N.E. Ohio We somewhat unexpectedly had to make a vehicle purchase after finding out it would be to costly to have my older vehicle repaired. Being budget consci We somewhat unexpectedly had to make a vehicle purchase after finding out it would be to costly to have my older vehicle repaired. Being budget conscious we had wanted to wait a couple more years. That was not to be the case. Our last purchase was from Klaben and we always have our repairs and maintenance done there. Kim in the service dept. notified Danny S. in sales of the situation and that we were planning to stop by. When we came in Danny was already up to speed and after our getting reacquainted we got down to business. We checked out a couple of vehicles that evening but needed to center in on the "perfect" vehicle for us. Early the next morning the "tag team" was off and running with us and it wasn't long before we not only had selected our 2017 Ford Escape Titanium, but the paper work was being completed. We cleaned out the two cars we were trading in so we could become a one vehicle family signed the papers and took off with a brand new completely clean Escape with a full tank of gas. Kim, Danny, Andy, Eben and Jennifer all worked so well together. We love the team work and we love our new Escape. Thanks Klaben, you are the BEST! More

new lease, glad I decided to do this. It was a little lengthy, but that's usually the case when doing something like this, but it was a good overall experience and Tom Nicodemus was really It was a little lengthy, but that's usually the case when doing something like this, but it was a good overall experience and Tom Nicodemus was really a good person to work with. Glad he was referred to me. More

Great service Ty Davis made the daunting task of car shopping into a wonderful experience. He was very helpful, knowledgeable, kind and made this car shopping a ple Ty Davis made the daunting task of car shopping into a wonderful experience. He was very helpful, knowledgeable, kind and made this car shopping a pleasant experience. I will definitely send others his way. More

Great customer service Nick is very friendly and promptly arranged me a ride to work and back to pick up my car. My front bumper was broken and now it looks new! Nick is very friendly and promptly arranged me a ride to work and back to pick up my car. My front bumper was broken and now it looks new! More

Klaben is the best! Klaben Lincoln is the best service that i have ever experienced. They help me determine the right things to do at the right time. They help me get the Klaben Lincoln is the best service that i have ever experienced. They help me determine the right things to do at the right time. They help me get the best price for my services. They also keep me moving with a loaner or rental. It doesn't get any better than that. More

Satisfied customer Buddy, Tim, and Christina were all amazing with helping me close the deal. We completed everything except signatures over the phone. When I went in th Buddy, Tim, and Christina were all amazing with helping me close the deal. We completed everything except signatures over the phone. When I went in they gave me the deal with discussed, I signed the paperwork, and was out the door. It was so easy I thought there was a catch. I'd recommend them to anyone. Thanks Klaben Ford! More

Body work on van the repair to the rear hatch on my can was excellent. Cleaned can in and out made sure getting rental was easy work was done when they said it would the repair to the rear hatch on my can was excellent. Cleaned can in and out made sure getting rental was easy work was done when they said it would be. Easy to work with very professional and friendly. More

Prompt, courteous service We alays receive prompt and courteous treatment every time we have work done at Klaben Ford. We recommend them to friends when ever we are able. We alays receive prompt and courteous treatment every time we have work done at Klaben Ford. We recommend them to friends when ever we are able. More

Great service experience Great service dept, efficient, 😀😀😀Kim Wolfram😀😀😀 considered service rep '& carin g. Efficient finished in a timely manner, Very clean Great service dept, efficient, 😀😀😀Kim Wolfram😀😀😀 considered service rep '& carin g. Efficient finished in a timely manner, Very clean service & waiting area, I will go back again More

Very organized, straight forward and smooth The staff was very organized. I got my answers back quickly. Everyone just made it straight forward and simple, and a good price for a quality car. The staff was very organized. I got my answers back quickly. Everyone just made it straight forward and simple, and a good price for a quality car. Thanks Doug, Stephanie and Andy!! More