
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great job Thank you for the great service with the complementary Lincoln date night weekend!! Sean was an amazing person and you are very lucky to have him. Thank you for the great service with the complementary Lincoln date night weekend!! Sean was an amazing person and you are very lucky to have him. More
Top Notch Salesman My wife and I purchased a new 2014 Fiesta from Jeff Tetreault last fall and after almost a year we had a issue with setting up the phone thru the radi My wife and I purchased a new 2014 Fiesta from Jeff Tetreault last fall and after almost a year we had a issue with setting up the phone thru the radio system.at the time of purchase Jeff ( JT ) told us if there anything we needed down the road don't hesitate to call and that's what we did. JT met us the next day at the dealership and got our phone set back up and were told again don't hesitate to call, that is A+ customer service. More
Long term relationship We have bought a total of eight vehicles from Klaben over the last 16 years. We have been treated with respect and integrity. We have met with quali We have bought a total of eight vehicles from Klaben over the last 16 years. We have been treated with respect and integrity. We have met with quality service provided by knowledgable people who really care. The sales and financing staff go to great lengths to understand and meet our expectations. We will be back. More
First REAL car, never knew how easy it is I dealt with Roscoe Woodberry, and the man is geat at what he does. He was realistic, professional, and guided me through my first vehicle purchase th I dealt with Roscoe Woodberry, and the man is geat at what he does. He was realistic, professional, and guided me through my first vehicle purchase through a dealer. He was very transparent through out the process, and laid my options out in a very realistic way. I had one issue with my sunroof and Roscoe had me schedule an appointment to get it fixed the very next day. He even followed up a week later to make sure everything was good. I love the car, and I am grateful for everything Roscoe has done for me. A++ on this experience, I'll definitely refer any friends in need of a vehicle, and will be back myself when the time comes. More
I love my new card I purchased at klaben Ford Lincoln! I recently purchased a MKC at Klaben Ford Lincoln with the help and support of Dave Mott. Dave was very knowledgable about the car and was very thorou I recently purchased a MKC at Klaben Ford Lincoln with the help and support of Dave Mott. Dave was very knowledgable about the car and was very thorough in explaining to me the features of the car. Dave was always very friendly and cordial. I would recommend my friends and family to speak to Dave, if they were in the market for a new car. He was always very quick in getting back to us if we called him. Dave Mott is a great representative for Klaben Ford Lincoln. Klaben should be very proud to have Dave as one of their employees.Thank you Dave for your kindness, support, and professionalism in helping us purchase my MKC. More
Our experience was great. We new we were interested in the Lincoln MKZ Hybrid and our salesman, Sean Cross, made the experience easy. He did a great job of locating a car with We new we were interested in the Lincoln MKZ Hybrid and our salesman, Sean Cross, made the experience easy. He did a great job of locating a car with the specific options we wanted and getting the car to us in a timely manner. He was in constant communication with us every step of the way. He worked with us to complete some of the paperwork ahead of time which greatly reduced the amount of time we had to spend at the dealership the day we picked up the car. He was very through in reviewing all the details about the car when we picked it up. More
Ford Escapes Rock! I purchased a 2010 Ford Escape from Klaben Ford and was so happy with it, and the service I received from my advisor Adam Alderson, that I decided to I purchased a 2010 Ford Escape from Klaben Ford and was so happy with it, and the service I received from my advisor Adam Alderson, that I decided to lease a 2014 Escape this summer. My salesman J.T. was a pleasure to work with. He was extremely knowledgable regarding the vehicle and was able to answer all my questions. I really appreciated the time he spent with me and the fact that I never felt pressured. The day after I leased the car J.T. contacted me to see how I was enjoying my Escape and if I had any questions. He also encouraged me to contact him or come in if I had any concerns at a later date. With service like this I will be doing business with Klaben for years to come. More
Never disappointed I recently went in for service with Kim. She is always amazing. I found out it would be way too much to fix my car so she set me up with Todd. What a I recently went in for service with Kim. She is always amazing. I found out it would be way too much to fix my car so she set me up with Todd. What a great fit. Todd worked with me for hours to get me what I needed. He was a trooper. Thank you both Kim and Todd for an awesome experience. I love my new fiesta!!! More
"Top Notch Dealership" Our experience was great! While looking with my son for a new car for himself, first time car buyer, we were approached by sales guy, Justin Bolen, a Our experience was great! While looking with my son for a new car for himself, first time car buyer, we were approached by sales guy, Justin Bolen, asking if we needed any assistance. Justin was not pushy, but very professional, knowledgeable, and respectful, and we feel he went above and beyond his role a salesman. He made the entire process hassle-free and smooth. We will definitely be returning to Klaben in the future and working with Justin. Can't say enough good about this guy. He was fabulous!! Roscoe is another great asset to your team. Thanks to both for everything!! More
Klaben rocks! First time buying a car...and I will never go anywhere else! Mike was awesome to work with, very friendly, and accommodating! I couldn't be more pleas First time buying a car...and I will never go anywhere else! Mike was awesome to work with, very friendly, and accommodating! I couldn't be more pleased with this dealership. Thanks again!! More