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Klaben Ford Lincoln

Kent, OH

5.0
15,394 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,394 reviews

January 20, 2026

I have been having my service done at Klaben for over 30 years and they still fulfill my expectations. More

by Fordie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

Angela was patient with my husband and I while we went with through our warranty options. She was very friendly and professional. More

by Camofishing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

Mike and Kyle were a tag team that helped me and my husband decide on making a new purchase. They were able to explain the value I was getting with a Gold certified Ford. More

by Camofishing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

Service was completed on time and below budget doesn’t get any better than that More

by rweiment
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

Dealership was very accomidating to my needs. Comunication was top notch. Thank you klaben staff. More

by tdapper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2026 -

Klaben Ford Lincoln responded

Thank you for taking the time to share your feedback and the positive remarks for our team. We ask for our customers insight because it means a great deal to us. Although a 4 star rating means we did well, it also says we could have done some things better. In other case the rating was left in error. We share all of this with our entire team and utilize it for counselling, coaching, celebrating, and in some cases process evaluation. All of this helps us as we continuously work towards improving our guests’ experiences and delivering the level of service they deserve. Might I have a few more minutes of your time to gain additional insight? Thank you again for your feedback and I look forward to speaking with you soon. Sean Bradford – (216)337-1005 - sbradford@klaben.com

January 19, 2026

This was my second lease with Tyler Kline at Klaben, and both experiences were flawless! This time, I brought my husband and he leased a vehicle as well. We will be back! More

by clb.casey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

I had an great experience. I was provided good customer service . Would recommend their services! More

by nyeedamoore
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

Tim and Angela were amazing! Very nice and was able to work with my situation. I appreciate them! More

by Cummings.brianna110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

Kim Wolfram was excellent in servicing my new 2025 Aviator. It was a great experience. More

by cbalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2026

Justin was very knowledgeable and pleasant to deal with. He was patient with the questions that were asked. More

by Smconnelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.