Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Bo helped me a lot. he was very professional he made the experience of buying my first car easy and comfortable. he was very professional he made the experience of buying my first car easy and comfortable. More
Went in for an oil change, Joe who normally takes care of me was busy with another customer. Anthony offered to help so I didn't have to wait. My son had an eye doctor appointment so this worked out. Anthony me was busy with another customer. Anthony offered to help so I didn't have to wait. My son had an eye doctor appointment so this worked out. Anthony was very professional and quick and thorough. It was a pleasure to work with him. More
Another pleasant service experience at Klaben Ford/Lincoln. Everyone is always friendly and helpful. Youb don't always get that at other dealers and service locations. Ford/Lincoln. Everyone is always friendly and helpful. Youb don't always get that at other dealers and service locations. More
Robert was extremely professional and did an excellent job communicating with me throughout the process. He easily explained the work needed and why it was recommended. He also did an outstanding job work job communicating with me throughout the process. He easily explained the work needed and why it was recommended. He also did an outstanding job working with my company's fleet management company. More
I had a check engine light come on that required. Service visit. As always Kim went over and above to get me in and out while being friendly and courteous. I have been going to Kim for many years and Service visit. As always Kim went over and above to get me in and out while being friendly and courteous. I have been going to Kim for many years and she is always honest and upfront which I greatly appreciate. More
Klaben has sold me a series of cars over the years. For much of that time Kim has been my service rep. She is great! There has never been a time when what I needed could. To be provided. The service For much of that time Kim has been my service rep. She is great! There has never been a time when what I needed could. To be provided. The service team is the best! More
Always a friendly experience. Quick and convenient. All was explained and verified. As always Mona is the best. Quick and convenient. All was explained and verified. As always Mona is the best. More
Great experience! My family has shopped here before. I am so glad that I finally came in. I worked with Bo and Roscoe were great! My family has shopped here before. I am so glad that I finally came in. I worked with Bo and Roscoe were great! More
Very difficult to get anyone in service to answer the phone I called 15 time in 2 day no answer, the i call and left 3 messages to have Gavin call me the next day another 2 messages. I understand being s phone I called 15 time in 2 day no answer, the i call and left 3 messages to have Gavin call me the next day another 2 messages. I understand being short handed but 3 days before I get an update is crazy. Its not Gavin fault but 2 of my 4 brand new tires getting popped and having them replaced is crazy even when im not charged is unnecessary. More
Don’t know everybody’s full names but Mike scheduled a service appointment and arranged that our car world be picked up, serviced and returned. We would receive a loaner during that time. Our battery service appointment and arranged that our car world be picked up, serviced and returned. We would receive a loaner during that time. Our battery died and we called 3 days early. Gavin told us to come right in. This was extremely important as our car was sitting in the garage, running and couldn’t be turned off. Gavin met us when we arrived and was absolutely GREAT. He got everything organized and we left in the loaner car. Joe French kept us posted on the progress of the service and was available for any questions. Although Service closes at 5pm, he arranged for someone to stay a little later to wait for us. Kim Woltram waited for us. She was WONDERFUL. she had everything ready for us, went over the bill section by section, processed our payment, took in the rental, gave us our keys and we were on our way. Klaben was great and you should be proud of every single employee . More














































