
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Been a customer for years never had a bad experience each time i meet someone new they are just as nice and helpful time i meet someone new they are just as nice and helpful More
Kim Wolfram continues to be a shining star in the world of Auto repair. I feel that her advice and counsel are in my best interest. I trust her completely. of Auto repair. I feel that her advice and counsel are in my best interest. I trust her completely. More
The Klaben Ford dealership has provided me with the highest quality of service once again. This latest experience proved that each person who worked on my car was a great communicator, professional, a highest quality of service once again. This latest experience proved that each person who worked on my car was a great communicator, professional, and knowledgeable. I wanted to have the oil changed less than a month from the previous oil change in Pittsburgh. I wanted to check the work done by a mechanic in Pittsburgh. I was willing to pay for a second oil change after 400 miles for confidence that the job was right. Pittsburgh mechanic mis-threaded the filter, which splashed oil over the engine, I wanted Klaben's mechanics to make my car safe. I also replaced the shifting dial, front and rear brakes, 4 tires with alignment. All of this work was done in a timely manner and with full explanation of what needed to be done. Kim kept me updated every step of the way. She was able to locate the shift dial that was needed. She had the part sent with expedited shipping, knowing I needed my car. I want to acknowledge Kim's extra effort. Christine was able to help me by delivering a personal note of thanks to Mr. Klaben. Thanks to all! I will continue to drive 100 miles to get my Ford Escape serviced here! More
Mike greeted us as we entered the dealership, made us feel comfortable. He knew what vehicles were in stock and quickly helped us find our next car! feel comfortable. He knew what vehicles were in stock and quickly helped us find our next car! More
I recently had a total loss on my car and went to Klaben's website to look at my available options for another car. Narrowed it down to 3 and reached out to the Amazing Tim Sterling to get the next s Klaben's website to look at my available options for another car. Narrowed it down to 3 and reached out to the Amazing Tim Sterling to get the next steps to get me back on the road. The Team at Klaben listens to their customers. This will be my 4th purchase in 12 years, by now I feel like family More
It was another great experience! Every person involved was friendly and helpful. Over the years my wife and I have purchased and or leased many vehicles from Klaben, and they never d Every person involved was friendly and helpful. Over the years my wife and I have purchased and or leased many vehicles from Klaben, and they never disappoint! More
The remote service department scheduled and completed a software recall update. The remote service woman who scheduled the software recall appointment was very courteous an professional. The remote service software recall update. The remote service woman who scheduled the software recall appointment was very courteous an professional. The remote service technician was prompt and professional. More
Anthony was very kind and considerate. I thought the video was a nice touch. Enjoyed my experience but too a while. I thought the video was a nice touch. Enjoyed my experience but too a while. More
Everything went well. It must have been a slow day, as the length of time at the dealership was much less than usual. It must have been a slow day, as the length of time at the dealership was much less than usual. More
Quick and easy service appointment. Affordable car maintenance. Works coupon super easy to use and schedule. Respectful service staff. Clean waiting area. 5 stars! Affordable car maintenance. Works coupon super easy to use and schedule. Respectful service staff. Clean waiting area. 5 stars! More