Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Klaben Ford Lincoln
Kent, OH
15,460 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 15,460 reviews
February 11, 2026
Great customer service. They explained what they did. They are very professional, friendly and efficient. They explained what they did. They are very professional, friendly and efficient. More
by Escape Driver
Verified CustomerEmployees Worked With
February 10, 2026
David Mitchell was absolutely great to work with. He was knowledgeable, helpful, and made the entire lease transition smooth and stress-free. He took the time to answer all my questions and made sure He was knowledgeable, helpful, and made the entire lease transition smooth and stress-free. He took the time to answer all my questions and made sure everything was handled seamlessly. Highly recommend working with David if you want an easy, positive car-buying experience! More
by AMitchell
February 10, 2026
Mona came to my rescue when my car wouldn't start. I initially was told to use the Licolln App.and somee guy from Cleve. arrived who couldn't charge the battery.She had a Klaben tech on his way within I initially was told to use the Licolln App.and somee guy from Cleve. arrived who couldn't charge the battery.She had a Klaben tech on his way within 30 minutes to my garage who also couldn't charge it.So she sent another tech from Klaben with a new battery and they worked till after 6:30 in the cold weather to get me going.I even told them to go home and come back the next day and they said "it's our job to make you our customer happy" and they DID! THANKS More
by YEADA
February 09, 2026
Customer care is fantastic, the people that work in service are great. Unfortunately, if you need major work done, they are a little pricey. service are great. Unfortunately, if you need major work done, they are a little pricey. More
by debby1
Employees Worked With
February 09, 2026
I came to Klaben as an out-of-state student having a stressful and wacky issue with my car. I was welcomed with smiles and kindness, the staff was extremely helpful and explained everything to me. Overa stressful and wacky issue with my car. I was welcomed with smiles and kindness, the staff was extremely helpful and explained everything to me. Overall, it was a great experience! More
by Payton S
Employees Worked With
February 09, 2026
They are friendly and keep you updated on everything about the vehicle and give you helpful information about the car about the vehicle and give you helpful information about the car More
by a-kennedy
Employees Worked With
February 09, 2026
Joe French is a trustworthy service advisor and a truly good human being. He is always kind, polite, and professional. He provides all the information to take care of my car. good human being. He is always kind, polite, and professional. He provides all the information to take care of my car. More
by LISA.M.SIMMONS
Employees Worked With
February 09, 2026
They are always honest and up front about services needed and the costs. They always work with my schedule. Kim Wolfram does a great job explaining what is needed, and follows through. and the costs. They always work with my schedule. Kim Wolfram does a great job explaining what is needed, and follows through. More
by Semick53
February 07, 2026
Great experience every time. The service was fast, friendly, and the best. Highly recommend. No complaints. The service was fast, friendly, and the best. Highly recommend. No complaints. More
by Amy
Employees Worked With
February 07, 2026
This Dealership's Service Department offers the Very Best Customer Care (in terms of Quality of Labor / Compressive Assessments with True & Genuine Waremth)! For more than 10 years, we have faithfully recei Customer Care (in terms of Quality of Labor / Compressive Assessments with True & Genuine Waremth)! For more than 10 years, we have faithfully received such Outstanding Care! More
by Tricia Honn
