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Klaben Ford Lincoln

Kent, OH

5.0
15,897 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,897 reviews

September 22, 2022

Honored the price we agreed upon 9 months ago. No dealer markup. The customer service was excellent. Great job Tim & Angela! Would recommend this dealer to friends & family More

by GoldBlue304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Mazzagatti
Sep 24, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

September 22, 2022

I got here a little before closing time for a new car battery and they stayed almost an hour after to replace my battery. Very grateful and satisfied! Will definitely trust them with my car again! More

by Honey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

September 21, 2022

Joe always makes sure the service is excellent! By far the best dealer service center I have ever used. More

by ppaspal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 21, 2022

Jennifer was very cordial and easy to work with. She helped us with our selection of a 2022 Lincoln Corsair, assisting us to look at and sit in the 4 vehicles we considered. We took a test drive as More

by Checkmate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bolyard, Angela Mazzagatti
Sep 23, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jennifer here at Klaben Ford! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 20, 2022

The staff is always pleasant and always keep you up to date with the progress of your service. More

by lorilworkman44278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman
Sep 22, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 19, 2022

Excellent, customer-focused service. They worked me in even though they were booked. 3 weeks out after as I had an electrical issue just prior to a long trip. They assured everything w More

by Tbrown121
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2022

Great service and if any problems they fix them immediately! Won't find that anywhere else! More

by DRBRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Sep 21, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Thanks again for your business! Take care!

September 19, 2022

The staff at the service center was very friendly and helpful. They explained everything in a way I understood and I greatly appreciated it. More

by Jllewis123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Baughman, Tyler Schultz, Angela Mazzagatti
Sep 21, 2022 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2022

Kim from Service came to my rescue, when returning from a week-long business trip, I uncovered a horrid odor in my car. Having a 3-hour trip scheduled the next day, she helped me secure a rental vehicle and More

by Btitus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

September 19, 2022

Great service and very friendly. I would highly recommended to friends and family. Thank you More

by Tgrimesii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
Sep 21, 2022 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

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