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Klaben Ford Lincoln
Kent, OH
13,487 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,487 reviews
December 14, 2020
Mona is always kind and pleasant to deal with. The only Mona is always kind and pleasant to deal with. The only thing that concerns me is the number of people in the waiting room and chairs not being wi Mona is always kind and pleasant to deal with. The only thing that concerns me is the number of people in the waiting room and chairs not being wiped down when customers leave, due to COVID. More
by mjs1954
Verified CustomerEmployees Worked With
Helpful December 14, 2020
Jennifer made the finance decision making easy. My husband and I were very impressed. Couldn’t ask for a better employee. You can tell she enjoys her job. husband and I were very impressed. Couldn’t ask for a better employee. You can tell she enjoys her job. More
by Alwaystired6
December 13, 2020
What fantastic service from the moment I walked into the dealership to when I got into my new Lincoln! I was so very impressed with everyone who helped me! Thank you for making this transition so effortless dealership to when I got into my new Lincoln! I was so very impressed with everyone who helped me! Thank you for making this transition so effortless!! More
by Tonyox23
December 13, 2020
Matt was amazing! He walked us through the entire process with ease and we were in and out in a jiffy. He explained everything to us, showed us how to use the app and the new car features. All in all, it w with ease and we were in and out in a jiffy. He explained everything to us, showed us how to use the app and the new car features. All in all, it was an amazing experiencd. More
by Ebweese
December 12, 2020
Tyler did a great job listening to my concerns about the high price of a Ford part and that the whole assembly needed to be replaced vs just the broken part. He argued my case and actually was able to get i high price of a Ford part and that the whole assembly needed to be replaced vs just the broken part. He argued my case and actually was able to get it repaired for less than I expected. He also did a good job of communicating the status, something that at another dealer I have had to call repeatedly to get a response. I am now convinced to have my Ford vehicles serviced at Klaben and I will come to them for my next Ford purchase. More
by JJM
Employees Worked With
December 12, 2020
Very pleased with Tyler and the service Dept.Had my Nautilus picked up and they drooped off a mkc .What more could I ask for. Nautilus picked up and they drooped off a mkc .What more could I ask for. More
by tonycitraro
Employees Worked With
December 12, 2020
Thank you again for another great deal. Terry B is the best and will tell you the truth. This is my 3rd lease with Ford at Klaben best and will tell you the truth. This is my 3rd lease with Ford at Klaben More
by jeff pardee
December 12, 2020
Great dealership.. Andy Bellian set me up with Terry Baughman and after I mentioned what features I was interested in and what items were of not interest to me Terry picked out a perfect match. I can't Baughman and after I mentioned what features I was interested in and what items were of not interest to me Terry picked out a perfect match. I can't remember the lady's name who the leasing papers but she was excellent also. More
by REBENNETT
December 12, 2020
I have been coming to Klaben Ford Quick lane for a number of years, Pat has always taken excellent care of my vehicle service needs. I have recommended many of my friends and family to Pat knowing they will of years, Pat has always taken excellent care of my vehicle service needs. I have recommended many of my friends and family to Pat knowing they will be well taken of. More
by calisteve21
Employees Worked With
Patrick Sandy
