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Klaben Ford Lincoln

Kent, OH

5.0
14,736 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,736 reviews

September 17, 2021

Mona and the rest of the crew there treat me with courtesy. They take care of my vehicle problems quickly and efficiently. I love that they wash my car. Thank you all very much. More

by What’s a screen name.????.,bridie.nichols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Klaben Ford Lincoln responded

Hi, thank you so much for the positive review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

September 17, 2021

They treated us great! Even filled my gas tank and offered to fix a ping in my windshield. Bought out our lease but We will get out next car here More

by thesykes1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Averitt
Sep 25, 2021 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 16, 2021

The best car buying experience we have ever had! Xavier answer all my questions prior to us going to the dealership to test drive my dream Explorer. Xavier and Tim worked together to help make this the mos More

by KarenE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Platek
Sep 18, 2021 -

Klaben Ford Lincoln responded

Hi, reviews like yours provide encouraging feedback. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

September 16, 2021

My daughter had fender bender. The shop was recommended by our insurance. This was the most seemless repair we have ever had. Steve discussed every step and answer all questions we had. He make assurances More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Sep 18, 2021 -

Klaben Ford Lincoln responded

Hi Nancy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

September 16, 2021

Great experience. It was worth the wait because I was headed to Right Way Someone refered me here .I saved a little more money and I got what I was looking for More

by Fran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer , Nate Bryant
Sep 18, 2021 -

Klaben Ford Lincoln responded

Hi Fran, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 16, 2021

The service department especially Tyler Schultz always greets me by my name the minute I enter the building. To me, this is best in class customer service. He also keeps me informed throughout the day the More

by TKENNEDY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Sep 18, 2021 -

Klaben Ford Lincoln responded

Hi Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. have a nice day.

September 16, 2021

This dealership treats you like family. Its always a pleasant experience, and I have been doing business with them for many years. I have always received a better deal with them than other dealerships. More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin, Anthony Averitt
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi Kathy, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 15, 2021

Mike took great care of me. He quickly understood the issue and had it properly taken care of. More

by CZEKANSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Klaben Ford! If you're ever in need of more help, please let us know!

September 15, 2021

Nice and friendly. Tell you what to need. And do great work. I recommend the body shop to all my friends. Very professional. More

by LSEDAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie and Nick. From the body shop.
Sep 18, 2021 -

Klaben Ford Lincoln responded

Hi Lsedar, we're pleased to hear everything was completed to your satisfaction! If there is anything else we can do to assist you, please let us know! Take care!

September 14, 2021

We love Klaben! The team is personable, friendly, and helpful. They are understanding and patient in answering questions. We have purchased every car from Klaben, and will continue to do so! More

by KRuggles712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Averitt
Sep 16, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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