Klaben Ford Lincoln

We had visited 3 other dealerships and found one we liked Didn't want to deal on it.Was surfing the web and found Klabens.Called and spoke to Branden Johnson. Liked what I heard and scheduled to pickup vehic Didn't want to deal on it.Was surfing the web and found Klabens.Called and spoke to Branden Johnson. Liked what I heard and scheduled to pickup vehicle. More

Everything was wonderful. Tyler is a great person. No pressure, very helpful. Denise in Finance was also very helpful. Thank you for a great experience pressure, very helpful. Denise in Finance was also very helpful. Thank you for a great experience More

Scheduled my car for service due to a recall. The service department did not have availability for a few weeks. I inquired about how long the service would take and was told approximately 40 minutes service department did not have availability for a few weeks. I inquired about how long the service would take and was told approximately 40 minutes. I agreed to bring the car in and to wait for it. I waited for my vehicle two hours and 15 minutes only to be told that one of the main parts needed for the recall was not in stock. They had used the last part they had in stock the day prior. Needless to say, I was very disappointed after having waited for over two hours and having driven 40 minutes each way to get to the dealership/service department. I was told that I would receive a phone call once the part is in stock. It has been a few days and I am still waiting on a call. More

I had an appointment, was in and out quickly. She told me I needed new tires which I was not happy about but explained where the values were and that it would be safer to have done before the bad weather com I needed new tires which I was not happy about but explained where the values were and that it would be safer to have done before the bad weather comes or before something happened to the bad tire. After discussing I went with the new tires, she made sense. More

I purchased a vehicle from another dealer, and contacted Klaben for some needed repairs. The general manager took the call, and had my vehicle fixed quickly and efficiently. Thanks so much Mike V, for remin Klaben for some needed repairs. The general manager took the call, and had my vehicle fixed quickly and efficiently. Thanks so much Mike V, for reminding me why I should come to Klaben more often! More

Everyone are always polite. Takes time with inspection of the car and inform you of the time the work will be done. of the car and inform you of the time the work will be done. More

Very professional service advisor. No issues, actually Received truck back before it was promised. Thanks Tyler! Received truck back before it was promised. Thanks Tyler! More

Very friendly and attentive. Service was spot on. The facility was very clean and the waiting room comfortable facility was very clean and the waiting room comfortable More

Job done well. Did what was needed within cost estimate. Showed appreciation for their customer. Showed appreciation for their customer. More

I am semi disabled and Kim Wolfram always makes my visit as physically easy and comfortable as she can for me. I really appreciate her thoughtfulness. Klaben's service is top notch and provides a clean an as physically easy and comfortable as she can for me. I really appreciate her thoughtfulness. Klaben's service is top notch and provides a clean and safe waiting room where I can wait for my car to be finished. More