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Klaben Ford Lincoln

Kent, OH

5.0
15,248 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,248 reviews

March 05, 2022

I have always had a great experience with Klaben Ford service center. My contact has been Joe French. He is very knowledgeable and professional. I have never felt rushed when I speak with him. If I c More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Klaben Ford Lincoln responded

Hi Sandy, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!

March 04, 2022

Very professional, knowledgeable and easy to work with when buying my new car. Would definitely recommend Klaben. More

by apd1292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Johnson, Douglas Lewin
Mar 06, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 04, 2022

A first class experience with seasoned sales professionals who want to make you very happy! More

by drjoanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JC Crawford, Douglas Lewin
Mar 06, 2022 -

Klaben Ford Lincoln responded

Drjoanne, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 04, 2022

BoAllen was great. Made the experience smooth and stress free. Got me in a new Bronco and I could not be happier. More

by moorekats68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Mar 06, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 04, 2022

I had a great experience at Klaben Ford. My salesperson Louis was wonderful. He listened to what I wanted in a car and helped me find the perfect one. More

by sheri vesa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Mar 06, 2022 -

Klaben Ford Lincoln responded

Hi Sheri, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

March 03, 2022

As usual Mike has gone over and above in helping us get the vehicle that fits our wants and needs. He always goes over every little detail and always finds the best discounts to get us the lowest price po More

by Bookbug1125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney, Denise Miller
Mar 05, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

March 03, 2022

Once again Mike made our new car purchase easy. He takes care of all the details. More

by shamrock1
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
Mar 05, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

March 02, 2022

Tyler, Doug, and Mr Klaben himself went above and beyond to see this deal happen. More

by bfleck365
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Douglas Lewin
Mar 03, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 02, 2022

Boallen was very professional and detailed, quick to respond to questions and knowledgeable very pleasurable experience More

by gmff1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Mar 03, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 01, 2022

Kim at Klaben in Kent is th best! Professional yet personable & always takes good care of us! More

by ANGDP1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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