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Klaben Ford Lincoln

Kent, OH

5.0
15,248 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,248 reviews

March 01, 2022

Great group of guys to work with. Steve workman kept me updated every step of the way with my car. Looked great when I got back. Thank you Steve!!! More

by JMTHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Mar 03, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2022

Enjoyed working with Luke and Denise. Both were very friendly personable and honest. Thank you More

by JohnHartman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Miller, Luke Deegan
Mar 03, 2022 -

Klaben Ford Lincoln responded

Hi Johnhartman, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 01, 2022

Luke did a wonderful job! My husband loves his new Ford F150! Thank you Luke! More

by Jodyhartman54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Miller, Luke Deegan
Mar 03, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 01, 2022

They believe in the customer and always strive to provide the best service. Always friendly and willing to listen to make sure they understand what needs done. Because of the Service Department I would buy m More

by Lball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
Mar 03, 2022 -

Klaben Ford Lincoln responded

Hi Lball, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 01, 2022

Everyone at Klaben works as a team with the customer's satisfaction as a priority. More

by Satisfied Edge Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Mar 02, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 01, 2022

Service was great. I highly recommend Klaben. Will return to purchase my next vehicle. Best experience I have had buying a car. Mike Uzi best salesman. More

by jrjanz51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Mar 03, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 01, 2022

Such an amazing team at Klaben! They work hard to make sure you're happy with your purchase. I recently bought my 4th vehicle from here, and I absolutely love my truck! More

by Shandy Gonzales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Mar 03, 2022 -

Klaben Ford Lincoln responded

Hi Shandy, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 28, 2022

Staff was very friendly and fixed vehicle in a timely fashion. Kept me informed about the status of my vehicle. Service was excellent. More

by jwallac7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Mar 02, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 28, 2022

We've been customers of Klaben for over 20 yrs. Everyone of the staff, from customer service, to sales to service are very friendly, professional always striving for and achieving 100% customer sat More

by dd8669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
Mar 02, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 28, 2022

Very helpful and accommodating. Love the ease of obtaining a loaner vehicle. Team members work well together helping each other out. More

by a_alers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
Mar 02, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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