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Klaben Ford Lincoln
Kent, OH
14,815 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,815 reviews
October 06, 2021
I am semi disabled and Kim Wolfram always makes my visit as physically easy and comfortable as she can for me. I really appreciate her thoughtfulness. Klaben's service is top notch and provides a clean an as physically easy and comfortable as she can for me. I really appreciate her thoughtfulness. Klaben's service is top notch and provides a clean and safe waiting room where I can wait for my car to be finished. More
by SHIAREMPRESS
Verified CustomerEmployees Worked With
October 06, 2021
Thanks to Justin in Service Dept. My check engine light came on this morning and I couldn't get an appt until Wed, 7 days later. Justin said he could run the codes on my car at 1p to see what the problem came on this morning and I couldn't get an appt until Wed, 7 days later. Justin said he could run the codes on my car at 1p to see what the problem was. What a relief!! More
by Sheila
Employees Worked With
Justin
October 06, 2021
We really enjoy working with the Klaben team! Tyler was awesome! We appreciate his advice and look forward to our next new car purchase! awesome! We appreciate his advice and look forward to our next new car purchase! More
by ebear
October 05, 2021
They had noted, already ordered and promptly replaced a slightly damaged headrest in the newly arrived vehicle we had ordered, all within just a few days. slightly damaged headrest in the newly arrived vehicle we had ordered, all within just a few days. More
by cdmihy
October 04, 2021
Everything was clean and was in and out in a timely manner. I also had a coupon which helped with the price of oil change manner. I also had a coupon which helped with the price of oil change More
by CDOLNEY
Employees Worked With
October 04, 2021
Very thorough and welcoming. Clean and neat atmosphere. Service took longer than expected because of extra time checking airbag replacements. But Joe French provided a gasoline gift card for my troubles wh Service took longer than expected because of extra time checking airbag replacements. But Joe French provided a gasoline gift card for my troubles when he didn’t have to. THAT is quality customer service. More
by Jtomei1954
October 04, 2021
Tyler, Anthony, and Christine were awesome! I went to get an oil change and ended up buying a new car. Their customer service was stellar! get an oil change and ended up buying a new car. Their customer service was stellar! More
by Adeemer
Employees Worked With
October 03, 2021
Easy to make an appointment for service, always friendly and helpful, I've been a customer since the 80's and helpful, I've been a customer since the 80's More
by CWILLIAMS819
Employees Worked With
October 02, 2021
Lou was awesome! No pressure, no haggling. Very responsive and intuitive to my needs as a customer. He made it so simple and easy that I was certain the deal was bound to fall through..yet it did responsive and intuitive to my needs as a customer. He made it so simple and easy that I was certain the deal was bound to fall through..yet it did not. Thank you. More
by Rzeszut979
