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Klaben Ford Lincoln
Kent, OH
15,897 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,897 reviews
September 06, 2022
The service is always quick and the personnel are excellent to work with. I've never been disappointed in the work the guys do. excellent to work with. I've never been disappointed in the work the guys do. More
by tenthman4
Verified CustomerEmployees Worked With
September 05, 2022
Prompt and quality service, repairs met expectations. All of the staff, I had contact with, were friendly and helpful. All of the staff, I had contact with, were friendly and helpful. More
by John D'Agati
Employees Worked With
September 04, 2022
Tom is a first-class Service Manager who is dedicated to quality and integrity in the service experience with Customer satisfaction. quality and integrity in the service experience with Customer satisfaction. More
by fmetzger
September 04, 2022
Klaben Ford service has always been exceptional. Excellent customer service. I would recommend them to friends and family. Tyler Schultz has gone above and beyond for my auto service. Excellent customer service. I would recommend them to friends and family. Tyler Schultz has gone above and beyond for my auto service. More
by BLOHMLAURA
Employees Worked With
Tyler Schultz
September 03, 2022
Everybody was friendly helpful everything went smoothly wet smoothly and it was probably the quickestEverybody was friendly helpful everything went smoothly and it was probably the quickest... Easiest car wet smoothly and it was probably the quickestEverybody was friendly helpful everything went smoothly and it was probably the quickest... Easiest car buying experience I've ever had More
by stukintexas
September 03, 2022
Very smooth. Sales and finance were easy deal with. Stopped early in morning drove away in afternoon. Sales and finance were easy deal with. Stopped early in morning drove away in afternoon. More
by ktqbdad
September 02, 2022
Everyone there is so friendly and willing to help you the minute you walk in. Offered a seat and something to drink. Nice atmosphere! minute you walk in. Offered a seat and something to drink. Nice atmosphere! More
by glearnest
September 02, 2022
The dealership itself is a bright, clean, pleasant environment. The atmosphere is welcoming, and everyone there is very helpful and friendly. Mike is absolutely wonderful- he listened to what I wanted environment. The atmosphere is welcoming, and everyone there is very helpful and friendly. Mike is absolutely wonderful- he listened to what I wanted, he worked to figure out what I could comfortably afford, gave me great insight into my options and ultimately he found a vehicle for me that I am thrilled about! Angela in finance was also a gem; so friendly and kind. More
by epope1705
Employees Worked With
Mike Cooney, Angela Mazzagatti
September 02, 2022
Tyler and Steve were very responsive and served multiple numbers at my request. Tyler followed up with me and also let me know about the certified pre owned vehicle I purchased without me prompting. Respons numbers at my request. Tyler followed up with me and also let me know about the certified pre owned vehicle I purchased without me prompting. Responsive, super helpful, great follow up without being obnoxious. Also prepped my car a day early due to my availability limitations. Kept me out of the dealership...easily the easiest and least intrusive car buying experience I've ever had. More
by Cleenstar
