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Klaben Ford Lincoln

Kent, OH

5.0
14,731 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,731 reviews

April 28, 2021

Steve & Jennifer are on top of their game every time I buy from Klaben. Thank you for another great buying experience. Quick, easy and easily the best place to buy a new or used vehicle. More

by Bstahl875
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Opalko
April 27, 2021

.Nate Bryant ..Thank you ever so much, for the follow up on all my questions.What a nice young man, very helpful. I would recommend Nate and Klaben to my family and friends. More

by ryan8214
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant
April 27, 2021

Brandon was easy to work with. Had a post sales question that be got me an answer to extremely quick. All around a good experience. More

by Ed V
Recommend Dealer
Yes
Employees Worked With
Brandon Stahl
April 27, 2021

Kim did an excellent job on recall work, oil change car wash was excellent on my Lincoln. She got Tyler to make a suggestion for fixing a clock problem on my 2014 Escape ---- Disconnect battery. It worked More

by PAULJTAKACS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

They always treat me well with great customer service!! They are fast and really handle their business professionally and with thorough care!! They are always consistent too. More

by Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Halls
April 26, 2021

Communication was the key. There were some unexpected delays but I was kept in the loop every step of the way. All ended up well. More

by RWBURKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

I couldn’t have asked for a better experience than with all of the staff members at Klaben. Brandon and Christine were amazing. The owner came over and thanked me and explained their vision for the client More

by Lbecher55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson
April 26, 2021

Kim W. and team are fantastic. The service work was completed as expected and in a timely manner. The concierge service is outstanding and works perfectly with my schedule. More

by savitar16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Kim in service is a rockstar, best service we ever had. Keep up the great job. She deserves a raise for best qualify service. Kim even stayed late so I could pick up my Lincoln after the regular closing More

by jeff@accesable.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Nate has been a great salesperson for us to work with as this is our third purchase/lease with Nate. He is very knowledgeable about the Ford products and answers all of our questions thoroughly. He has a v More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant, Denise Miller
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