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Klaben Ford Lincoln
Kent, OH
14,813 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,813 reviews
December 15, 2020
Mike was very helpful and easy to work with. I called in and he took the time to walk me through the process and made it simple. and he took the time to walk me through the process and made it simple. More
by ccl35
Employees Worked With
December 14, 2020
My husband and I are both very pleased withKlaben in My husband and I are both very pleased with Klaben in Kent. The employees are all excellent, extremely helpful and friendly. Mike Uzl is a great s My husband and I are both very pleased with Klaben in Kent. The employees are all excellent, extremely helpful and friendly. Mike Uzl is a great salesperson we enjoyed leasing a new Edge from him. Mike Uzl answered all our questions and followed up with us, also answered qa question weeks later with a quick and friendly reply More
by Mulligan
December 14, 2020
Mike's explanation of the work done to my car was presented in an efficient and friendly manner. Appreciate the special attention of sanitizing due to COVID-19. Thank you Klaben service departmen presented in an efficient and friendly manner. Appreciate the special attention of sanitizing due to COVID-19. Thank you Klaben service department More
by Suene
Verified CustomerEmployees Worked With
December 14, 2020
Tyler was very informative and kind! We went over options and he was patient with me. I would definitely recommend him and hope to continue working with him. and he was patient with me. I would definitely recommend him and hope to continue working with him. More
by Jessica
Employees Worked With
Tyler Schultz
December 14, 2020
Always a pleasure dealing with the folks at Klaben. They are veterans in their knowledge of the Lincoln product and get me in and out of the service center in a very reasonable time frame. The waiting area are veterans in their knowledge of the Lincoln product and get me in and out of the service center in a very reasonable time frame. The waiting area is bright, clean and inviting and the big screen TV viewing makes the time go even faster! More
by SRUTH32
Employees Worked With
December 14, 2020
Came into the dealer looking. Nate gave me a number I couldn’t walk away from. Nate was professional and worked with my needs. 100% Klaben made a life customer!! couldn’t walk away from. Nate was professional and worked with my needs. 100% Klaben made a life customer!! More
by ncistone
Employees Worked With
Nate Bryant
December 14, 2020
she was very very nice. wonderful service & fun to talk too! She checked me out at the counter, along with brian who is also a very nice man, & good employee. Also very fun to talk too, & has helped me out too! She checked me out at the counter, along with brian who is also a very nice man, & good employee. Also very fun to talk too, & has helped me out twice now , once with an oil change , & second time with another issue. A great team ! More
by Stefankuljanin
Employees Worked With
Brian Thompson, Katy Rock
December 14, 2020
Mona is always kind and pleasant to deal with. The only Mona is always kind and pleasant to deal with. The only thing that concerns me is the number of people in the waiting room and chairs not being wi Mona is always kind and pleasant to deal with. The only thing that concerns me is the number of people in the waiting room and chairs not being wiped down when customers leave, due to COVID. More
by mjs1954
Employees Worked With
December 14, 2020
Great experience. David Mitchell was so nice to work with. He made the process quick and smooth for us. He had all of the paperwork ready to go for us when we returned with our cars so that we weren’t s with. He made the process quick and smooth for us. He had all of the paperwork ready to go for us when we returned with our cars so that we weren’t stuck there for a long time. More
by arsmoleny
December 14, 2020
Here, you are treated like family. No pressure, no haggling. Just good prices and honest people. Mike answered my many MANY questions timely, with patience, and throughly. While at the dealership he haggling. Just good prices and honest people. Mike answered my many MANY questions timely, with patience, and throughly. While at the dealership he not only made sure we understood what steps were needed to secure the car, but also how the car worked that we picked out. Wonderful experience all around. We will definitely be doing business again in the near future! Thank you Mike and the Klaben team! More
by Aturne12
Employees Worked With
