Klaben Ford Lincoln

From the initial phone conversation to a follow up visit to see the automobile resulting in a purchase everyone involved was very professional. There was no high pressure sales tactics. Brandon Stahl was ve to see the automobile resulting in a purchase everyone involved was very professional. There was no high pressure sales tactics. Brandon Stahl was very personable and easy to talk to and work with. More

Needed an unexpected repair on one of my vehicles. Tyler got my vehicle in the shop and repaired in no time. I really appreciate his sense of urgency and I know I can always trust the team at Klaben. Thanks got my vehicle in the shop and repaired in no time. I really appreciate his sense of urgency and I know I can always trust the team at Klaben. Thanks Tyler! More

Quick, friendly and I love my new car!! Fast service, was mostly done over the phone, very informative and easy. Everyone I encountered was very nice. mostly done over the phone, very informative and easy. Everyone I encountered was very nice. More

These guys never fail to exceed my expectations! Tom and Mario are always a pleasure to deal with. They make it very obvious that customer care is their number 1 priority! Thanks so much guys for another pl Mario are always a pleasure to deal with. They make it very obvious that customer care is their number 1 priority! Thanks so much guys for another pleasant experience with the Klaben Service Department! More

Kim is totally professional. She understood exactly what I wanted to have done to my truck and communicated this to the technician. The work was done in a timely manner and she reviewed the completed repair I wanted to have done to my truck and communicated this to the technician. The work was done in a timely manner and she reviewed the completed repairs with me when I came to pick it up. More

Great experience as usual at Klaben service department!! Employees are knowledgable, friendly, and efficient, Thanks Mike Brandvold at the Service department and Nick at the body shop. department!! Employees are knowledgable, friendly, and efficient, Thanks Mike Brandvold at the Service department and Nick at the body shop. More

Our experience with Klaben Lincoln was very positive. The sales representative, Mike, was quick to respond and very courteous and accommodating. Delivery of our vehicle was made directly to our home. The sales representative, Mike, was quick to respond and very courteous and accommodating. Delivery of our vehicle was made directly to our home. Christine handled all paperwork timely and any questions or requests were promptly taken care of. More

In my dealings with the service department i have always gotten great explanations of the problem , how they are going to solve it and in a reasonably time period. Mike Bradvold is great to work with. gotten great explanations of the problem , how they are going to solve it and in a reasonably time period. Mike Bradvold is great to work with. More

I had made a 10K mile service appointment on line through Klaben’s automated system for our 2019 Ford Edge ST. Upon arrival in the service lane Mona Crooks asked if she could be of assistance. I asked if Mi Klaben’s automated system for our 2019 Ford Edge ST. Upon arrival in the service lane Mona Crooks asked if she could be of assistance. I asked if Mike Brandvold our assigned advisor was available. Mona indicated she would try to locate him. Mona returned and indicated Mike would be available shortly and asked if she could begin an initial inspection of our vehicle. Mike soon arrived and continued on with the inspection and write up. Within a few minutes my wife and I were out the door with an agreement to pick-up our vehicle at 3:00pm. Upon arrival at 3:00pm we were greeted by Mike. Mike and I along with my wife discussed the new Mustang Mach e that was parked outside. Mike was quite knowledgeable of the Mach e. Upon completion of paperwork; Mike walked us out to our completely washed and serviced Edge. Mike thanked us for our business; we thanked him for his efforts in maintain our continued complete satisfaction his professionalism and with Klaben’s service department team. What a great place to do business! More

1. Better communication would have been appreciated. 2. 1. Better communication would have been appreciated. 2. All the drivers seat and steering wheel settings were changed. I wish they had been left al 1. Better communication would have been appreciated. 2. All the drivers seat and steering wheel settings were changed. I wish they had been left alone. More