Klaben Ford Lincoln

Great Experience - 2017 Escape Purchase I was in searching for a vehicle and found a 2017 Escape at Klaben. I scheduled a test drive of the car with Chris Volk. He was more than accommodatin I was in searching for a vehicle and found a 2017 Escape at Klaben. I scheduled a test drive of the car with Chris Volk. He was more than accommodating. He explained the car to me and went with me on a test drive. It was exactly what I wanted. Buying the car was an easy experience. Denise Alcorn finished up all the paperwork in a very short amount of time which I very much appreciated and I was quickly on my way home with my new car. I will be recommending Chris Volk and Klaben Auto to my family and friends. Thank you all! More

Awesome experience The people are great treated me and my wife very well ,the price was fair and they went above and beyond what I expected , I will definitely return th The people are great treated me and my wife very well ,the price was fair and they went above and beyond what I expected , I will definitely return thank you More

Quick Fast & Easy Went to Klaben because it was closer than driving to Wickliffe to turn in my lease. Buddy was awesome. Went thru explained all the new features of the Went to Klaben because it was closer than driving to Wickliffe to turn in my lease. Buddy was awesome. Went thru explained all the new features of the new truck. Doug was great to at explaining the dreaded money portions. Christine was super fast with the paper work. Great experience. More

Very pleased experience. Helpful and pleased with the entire experience. Will return and spread the word. Louis Polos was a great salesman, also Christine Klaben was great a Helpful and pleased with the entire experience. Will return and spread the word. Louis Polos was a great salesman, also Christine Klaben was great at the financial part. More

Newcar Such nice people ,go beyond expectations to help you! They helped me get in my fusion! Absolutley in love with it! Thank you all so much! Such nice people ,go beyond expectations to help you! They helped me get in my fusion! Absolutley in love with it! Thank you all so much! More

I had a great day with everyone at Klaben I had a great experience from the moment I walked in. Very friendly people who were also extremely helpful. We explored all my options and found the b I had a great experience from the moment I walked in. Very friendly people who were also extremely helpful. We explored all my options and found the best vehicle for me. I am so pleased with my purchase. More

Everyone was very nice! Extended warranty for pre certified vehicles. More vehicles on the lot. Everyone was very nice! Each person really knew what they were talking abou Extended warranty for pre certified vehicles. More vehicles on the lot. Everyone was very nice! Each person really knew what they were talking about. Thank you! More

Exhaust Repair Came in for service because my car was running loud and rough. Turns out I needed to get my exhaust replaced. The total for everything, parts and labo Came in for service because my car was running loud and rough. Turns out I needed to get my exhaust replaced. The total for everything, parts and labor, would have been over $1,100. But because of an excellent salesman, Roscoe "Rick" Woodberry, they were able to reduce the price by over $400. Not only do they do quality work, but they also try their hardest to save you a buck too! I will always bring my cars here for service. More

Awesome Service!!! All of the staff at Klaban treat you like family. Their dedication to serving their customers is unmatched. We will never work with another dealership All of the staff at Klaban treat you like family. Their dedication to serving their customers is unmatched. We will never work with another dealership again! More

Just when we thought it couldn’t get any better. We were in a real pickle! I was in a lease, already over my miles and still had 7 more months until we could turn my car in. No need to worry though.. We were in a real pickle! I was in a lease, already over my miles and still had 7 more months until we could turn my car in. No need to worry though....ROSCOE to the rescue! We have leased several cars through Roscoe and the Klaben dealership in Kent. We will never go anywhere else because Roscoe is seriously the best as his job. His sense of humor, personality and honestly is one of a kind. We give Him our budget and what we are looking for and within reason, he makes it happen. We love him! Can’t say enough good things about him. Also want to thank Mona in financing for always having everything ready for us to sign so we can get home. Always smiling and welcoming! More