Klaben Ford Lincoln

Out of state purchase I never thought I would be “that” guy. But after finding the car we wanted online, Nate took over from there. What a class act Nate is! We drove almos I never thought I would be “that” guy. But after finding the car we wanted online, Nate took over from there. What a class act Nate is! We drove almost 4 hrs to Klaben, then after meeting Nate, we almost didn’t want to leave! Our purchase was smooth and seamless! From the test drive, to closing our deal, we were very comfortable at Klaben! And then to getting to the closing, and meeting Jennifer (what a certified sweetheart she is!) we couldn’t have ordered our experience off a menu any better! I would strongly recommend anyone looking for a car to contact Nate at Klaben before going anywhere else!! More

Warranty 2012 Ford Focus Fixed transmission issues on my daughter's 2012 Ford Focus. Service was completed quickly. Loaner car covered by Ford. Kyle Scott was pleasant and Fixed transmission issues on my daughter's 2012 Ford Focus. Service was completed quickly. Loaner car covered by Ford. Kyle Scott was pleasant and accommodating. More

Oil change Treated like a Queen from the moment I arrived until I left! Service excellent, fast & personal. Everyone smiling & enjoying helping clients. I have r Treated like a Queen from the moment I arrived until I left! Service excellent, fast & personal. Everyone smiling & enjoying helping clients. I have relocated to Cleveland area but will continue to come to Klaben for all my auto needs! More

I love my Explorer I had a great experience with KLABEN. My sales person was Bob and he is very knowledgeable and helpful and goes the extra mile ! I plan on returnin I had a great experience with KLABEN. My sales person was Bob and he is very knowledgeable and helpful and goes the extra mile ! I plan on returning to the dealership for future cars and also referring friends and family. Thank you ! More

Another painless sales experience with Klaben Three years ago I leased for the very first time. Having never done so before I had many questions and concerns. The whole team at Klaben was very he Three years ago I leased for the very first time. Having never done so before I had many questions and concerns. The whole team at Klaben was very helpful in making the process painless as possible. Fast forward three years later and my new concern was how does the whole lease turn in process work? Well, turns out if was also very painless with the help of the folks at Klaben. All the horror stories you often hear evidently aren't warranted, at least in my case! Throughout the whole experience Doug Carter has been there for me to answer any questions I've had. This time around having had an existing relationship we were able to work out most of the details of the new lease before I even arrived at the dealership! Once I did arrive Doug was already out on the lot pulling up the specific car I had previously told him I was interested in so I could take it out for a test drive. This was my second Ford Escape, so it was mostly just familiarizing myself with what was new from the previous model and making sure I liked the color, etc. Needless to say I was happy with it and we moved forward with the deal. Doug is a pretty busy guy and while he was working on the details of my sale he was multi tasking with another customer. He leaned on Tim Sterling to step in and finalize all the information to complete the sale. Tim was great as well and answered any specifics I had regarding the vehicle, etc. Finally, I worked with Jennifer Bowen to complete the financing end of things. She was personable and very enjoyable to work with and got me in and out quickly/efficiently! Needless to say, the experience was very positive and I look forward to a continued relationship with Klaben and their remarkable team. More

Best Car Dealer I have been dealing with Klaben for years and I have to say the team of people who I have worked with is top notch. Rich Klaben runs a fabulous busine I have been dealing with Klaben for years and I have to say the team of people who I have worked with is top notch. Rich Klaben runs a fabulous business along with Doug Carter and Jen Bowen. They are all amazing. Very thoughtful and hard working to accommodate all my needs. Thank you! More

Vehicle Purchase Excellent buying experience! Absolutely no pressure to buy. I have purchased many new/used vehicles over the years and by far this was the best over Excellent buying experience! Absolutely no pressure to buy. I have purchased many new/used vehicles over the years and by far this was the best overall dealership I have ever encountered. Salesman (Tim Sterling) was very professional, knowledgeable, and bent over backways to assist me in everything I requested. I even spoke to the sales manager after my purchase to tell him how much I appreciated Tim's thoughtfulness and help. I would highly recommend both the Klaben Ford - Lincoln dealership and Tim Sterling as your sales rep! More

I felt like you cared and was up front and honest. I was confident about my visit that I would be well taken care of. Was very polite and especially funny. Was treated with highest dignity I was confident about my visit that I would be well taken care of. Was very polite and especially funny. Was treated with highest dignity More

Ford service at Klaben Ford was fast and easy. Brandon and Shawn were professional, friendly and courteous. They got my Ford F150 fixed promptly and with no hassles. I appreciated their offer for Brandon and Shawn were professional, friendly and courteous. They got my Ford F150 fixed promptly and with no hassles. I appreciated their offer for a loaner vehicle on this two day F150 recall repair. More

Good experience Louis Polos did an excellent job helping me find the right vehicle for me. He worked hard to get the features I wanted for the price I wanted to pay. Louis Polos did an excellent job helping me find the right vehicle for me. He worked hard to get the features I wanted for the price I wanted to pay. More