Klaben Ford Lincoln

repair problem Your service advisor, Mona Crooks, is the best. She took care of my car in a most efficient way. Klaben picked up my car from my home, left me a ren Your service advisor, Mona Crooks, is the best. She took care of my car in a most efficient way. Klaben picked up my car from my home, left me a rental, returned my car repaired back to my home, washed, and gased up, too. I could not have asked for better service. More

Don and Terry have made buying a new car actually pleasant!! Don and Terry have given us a great experience each time we have visited Klaben Ford in Kent. Their patience and knowledge is greatly appreciated. We Don and Terry have given us a great experience each time we have visited Klaben Ford in Kent. Their patience and knowledge is greatly appreciated. We are return customers who have purchased and leased several cars from this dealership. Service here is also absolutely wonderful. More

Always a pleasurable experience All personal are very professional, friendly and service minded. The waiting lounge is comfortable, and the available coffee & goodies is much appreci All personal are very professional, friendly and service minded. The waiting lounge is comfortable, and the available coffee & goodies is much appreciated. Having the option of car wash is nice. More

Great experience! LOVE My New Escape! Cory, Gene and Stephanie were all wonderful from the Front door to driving home in my new Car, this was only my second time getting into a new car. M Cory, Gene and Stephanie were all wonderful from the Front door to driving home in my new Car, this was only my second time getting into a new car. My first was NOT pleasant and was stressful! This one will have me recommending Klaben to anyone I know looking for a new car Ford or otherwise! I had a great experience at your store!!! More

Satisfies customer happy with quality work! My 2016 Honda Civic had Front bumper damage along with a number of door dings. I took the car to Steve who was very friendly and knowledge about the My 2016 Honda Civic had Front bumper damage along with a number of door dings. I took the car to Steve who was very friendly and knowledge about the work that needed to be done. He gave me different options and I feel he was very honest and accurate wit the quotes. When I picked up the car, the interior was cleaned and the car was ready earlier then promised! More

Exactly how it should be Chris was knowledgeable, attentive, and eager to please. This time was no different from the last, Klaben and their team are genuinely there to secure Chris was knowledgeable, attentive, and eager to please. This time was no different from the last, Klaben and their team are genuinely there to secure you as a long-term customer. More

very helpful and not pushy Tim was a very polite and helpful with my selection with my explorer. I felt very comfortable with him and he was great to work with. I would definit Tim was a very polite and helpful with my selection with my explorer. I felt very comfortable with him and he was great to work with. I would definitely come back for my next vehicle purchase. More

Klaben Ford Sales provide a truly gratifying experience! Jeff took the time to listen as he quickly learned how to determine the best solution for a Taurus that meets my needs. He anticipated my questions ve Jeff took the time to listen as he quickly learned how to determine the best solution for a Taurus that meets my needs. He anticipated my questions very well as he guided me through the selection and purchase option process. Jim was also very helpful as he explained the incentives to purchasing a 2017 model. Stephanie completed a very satisfying buying experience as we established an extended warranty and registered for the Klaben Loyalty Link service program. I am very pleased with the entire buying experience and I am looking forward to a rewarding customer service experience. More

Excellent service as always! I receive excellent service every time I go to the service department. I didn't have an appointment this time, but they fit me in because I needed a I receive excellent service every time I go to the service department. I didn't have an appointment this time, but they fit me in because I needed a new battery right away. Very friendly staff that does not try to push unnecessary repairs on you. More

excellent Cust svc was excellent. Mona very helpful and professional. Work was completed promptly and correctly. Was able to get my vehicle in and out promptly. Cust svc was excellent. Mona very helpful and professional. Work was completed promptly and correctly. Was able to get my vehicle in and out promptly. More