Klaben Ford Lincoln of Warren

Service Stopped in without an appointment and received the service I requested in a timely matter. Have never been disappointed. Always friendly, prompt and e Stopped in without an appointment and received the service I requested in a timely matter. Have never been disappointed. Always friendly, prompt and excellent service. More

Great group of people The people there and the customer service is amazing I don't think I would go anywhere else. From the time I bought my car, to the time I needed my fi The people there and the customer service is amazing I don't think I would go anywhere else. From the time I bought my car, to the time I needed my first oil change, the service is excellent. More

The service dept. is always helpful. Klaben will always go out their way to help a buyer in need of a vehicle, always respectful, and friendly towards their customers. I would never go an Klaben will always go out their way to help a buyer in need of a vehicle, always respectful, and friendly towards their customers. I would never go anywhere else More

Awsome I had a great experience buying my first new car! They tried everything to get me into a car i wanted. I am very happy with my car I had a great experience buying my first new car! They tried everything to get me into a car i wanted. I am very happy with my car More

all around 5 star experience Everyone I interacted with was so pleasant and helpful. I was pretty nervous coming in since I don't know anything about cars but Jim, Michael, and Ni Everyone I interacted with was so pleasant and helpful. I was pretty nervous coming in since I don't know anything about cars but Jim, Michael, and Nick really went above and beyond to make sure I understood everything and was comfortable with my purchase. Jim even came out to the car with me when my paperwork was done to help me sync my phone to the cars speaker system. Amazing experience. More

Excellent customer service Everyone was very helpful and friendly. We were very satisfied with the customer service we received, and will definitely return to Klaben's for futur Everyone was very helpful and friendly. We were very satisfied with the customer service we received, and will definitely return to Klaben's for future purchases. Thanks! More

Best Ford Dealer Ever I made the trip to Warren to see Mike about the possibility of buying my lease. I had 2 payments to go, was over mileage and out of warranty. Mike was I made the trip to Warren to see Mike about the possibility of buying my lease. I had 2 payments to go, was over mileage and out of warranty. Mike was extremely busy that day, but as always, he greeted me with a "Hello, my friend" and got right to work trying to figure out the best deal for me. 2 new trucks were brought around the building for me to test drive. After trying each one out, I was still torn because my 11 year old son wasn't with me to help choose. He is probably the BIGGEST Ford fan you could ever meet! I had dropped him off to spend the weekend with his dad and he was about 10 minutes away. Mike handed me the keys to one of the trucks and told me to take it and show my son. He had a couple other deals to work out and by the time I returned, he'd have something ready for me to decide whether to purchase my current truck or buy a new truck. I took the truck to show my son, he fell in love (of course, who WOULDN'T fall in love with a new truck?) and I headed back to Klaben to tell Mike the decision. He was with another customer so that gave me time to sit and think about which new truck I wanted. After my decision was made, everything went very quickly and smoothly as usual. Mike took the truck around to be washed while I did the signing. He retrieved bags for me to clean my current truck out with and when he saw me crying while cleaning out my truck, he gave me a hug. (I guess I get a little emotionally attached to my vehicles) After it was all done, he went through the vehicle delivery checklist and explained all of the bells and whistles to me and connected my phone to SYNC. He made sure I knew how everything worked, shook my hand, took my picture with my new beast, and I was off! I will always do business with Mike. He is very knowledgeable in his line of work and he is not pushy. He gives you the space you need to think about your purchase while making sure he gets you the best deal. Every time I come into the dealership, I am treated as a friend, and not just another customer. I can't speak highly enough of Mike and Klaben Ford Lincoln of Warren! **I also need to give a shout out to the young man at the front desk who brought me a water after noticing I was waiting for Mike to finish up with his other customer. The staff at Klaben is TOP NOTCH! More

Great Customer Service! The service department will go above and beyond to get you an appointment. Always ready to listen to what you have to say about your vehicle,yes they The service department will go above and beyond to get you an appointment. Always ready to listen to what you have to say about your vehicle,yes they even listen to women, as though we have knowledge about the mechanics of our car. Making your car right, is a priority. More

Great Everyone at klaben is great service advisors are very polite service was quick great experience would recommend this dealer for sales and service gre Everyone at klaben is great service advisors are very polite service was quick great experience would recommend this dealer for sales and service great place More

BODY SHOP REPAIR GREAT JOB, NICE PEOPLE TO DEAL WITH, MY CAR WAS REPAIRED LIKE NEW . EVERYTHING WENT WELL ,EVEN THE RENTAL CAR AND MY INS. COMPANY WORKED TOGETHER GREAT JOB, NICE PEOPLE TO DEAL WITH, MY CAR WAS REPAIRED LIKE NEW . EVERYTHING WENT WELL ,EVEN THE RENTAL CAR AND MY INS. COMPANY WORKED TOGETHER More