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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,469 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,469 reviews

March 08, 2023

Always very helpful and kind. The extra car wash after means alot to all your customers! Forever a Klaben fan! More

by tev711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

March 06, 2023

I just purchased my 2020 Ford Escape Titanium when my lease expired. All the horror stories about what some people have to go through with some dealerships whenever they option for the lease buyout are s More

by rjrobertson124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Papantonakis
Mar 09, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 03, 2023

I went to Klaben Ford and et with Mike Klaben JR. He handled everything for me and set me up with a new car he was so attentive and caring he felt like family and was very conciencious of my payments More

by CHCKPOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
Mar 06, 2023 -

Klaben Ford Lincoln of Warren responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

March 03, 2023

I was completely satisfied with how my service visit was completed , John explained everything to me and my truck is good to go. More

by holtp1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
Mar 06, 2023 -

Klaben Ford Lincoln of Warren responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 02, 2023

No Lincoln loaner avail. Loaner car was dirty. Driver 15-20 min late. Service delayed because dealer hybrid electric charger wasn’t working which was main reason for service More

by gjfacemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Burk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to provide feedback. We apologize for the poor experience you have described. We failed to provide an acceptable level of service, no excuses. We take your feedback seriously and review your specific comments with the approprate members of our Team. We strive to provide the best customer experience, your feedback helps us focus on areas where we can improve. Again, we apologize for falling short of your expectations. We value your business and hope for the opportunity to regain your confidence in the future.

March 01, 2023

Always such an easy and enjoyable process with klaben! They always find me exactly what I’m looking for More

by Kaiserkm98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Repula, John Renier
Mar 06, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

February 24, 2023

Quick and painless! Everything was completed ahead of time and we just walked in and picked up the key! Great Job More

by GLOVER727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Papantonakis
Feb 27, 2023 -

Klaben Ford Lincoln of Warren responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 17, 2023

Mike went above & beyond for Travis & I today. We are so grateful. He heard our needs & wants & got us in what we needed for our family. So thankful. More

by Andrea.birch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Papantonakis
Feb 20, 2023 -

Klaben Ford Lincoln of Warren responded

Hi Andrea, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 16, 2023

Always excellent service. Mike Urbania sets the bar high and never ceases to go above and beyond. We always get the red Carley treatment. Thanks again for an awesome purchasin More

by ROSECASAL
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Papantonakis
Feb 18, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

February 16, 2023

Purchased the first brand new vehicle for myself. 10 used cars for me and 5 new cars for my wife. Had the best experience at this dealership. No hassles. Great price. They helped me find what I want More

by BENRHOADS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Papantonakis
Feb 18, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

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