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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,310 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,310 reviews

December 05, 2020

The team at Klaben really went above and beyond in helping us think through selection and financing options. We felt confident that we picked the right dealership to purchase and appreciate the excell More

by Duskey37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 04, 2020

Klaben of Warren Ohio was a really great experience. My Klaben of Warren Ohio was a really great experience. My girlfriend got me pumped up about purchasing a new ride. And Bo Urban knocked it out of the p More

by PHILGASTON50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

The man at the service desk the last couple times were not very welcoming they don’t even look at you to acknowledge you when you get there I never have a problem with any of the service done I tried one More

by PKING1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know which employee waiting on me a younger gentleman
Dec 04, 2020 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to share your experience. We sincerely apologize for failing to fulfill our mutual customer service expectations. We value all feedback and use it as a counseling tool with our team. We have already met with Al and the other service advisors regarding your experience. We appreciate your business and hope to regain your confidence in the future. Feel free to reach out to me directly if you have additional thoughts or comments. Mike Klaben Sr (330)369-4444 extension 112.

December 03, 2020

Salesman Stan was awesome, will definitely look him up again when looking for another vehicle. Scott in service is great too, taking care of a minor issue with my new suv. More

by seeland.scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Burk, Stanley Kosinski
Feb 10, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

December 02, 2020

Always the only place I go. I e been dealing with Jim at Klaben for nearly 20 years. Great service all around. I’ll be back. More

by Haroldwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Valesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

Mike Urbania, and everyone at Klaben was once again AWESOME! We could not be m ore pleased with the 2 trucks we purchased. Thanks again for taking such good care of us. More

by RNOCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Burk
Feb 09, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for your kind words about Mike and congratulations on your new vehicles! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 29, 2020

Service team did a great job figuring out the issue with our vehicle . Repaired it in a timely manner. The waiting lounge was clean Nd and orderly More

by RMAGGS0000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

November 28, 2020

Overall, my experience was great! The service folks were friendly and professional. This was the first service appointment for my new Ranger. The waiting room was set up nice and spread out for the pandemic More

by britteno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

I was able to make a deal on a new Ford that was better than buying a used 2019! With the rebates and the 0% interest rate too boot! More

by JSCOTTR9091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Arden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
Feb 09, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 26, 2020

The service center was fantastic!! They’re always so welcoming and make the trip painless. They do a wonderful job every time I’m there. More

by Amanda Zepernick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln of Warren responded

Amanda, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

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