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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,479 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,479 reviews

February 06, 2021

My experience was great at Klaben. John was an excellent salesman, not pushy at all. He helped me get the best deal possible when I turned in my lease. I love my new (used) Escape! More

by MarlyR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Repula, Natalie Burk
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for your kind words about John and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 05, 2021

Brought car home after getting an oil changes and fluids topped off and found car was low on coolant was not very happy and this isn’t the first time this happened More

by LYODER15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Renier
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to provide feedback. We take all comments seriously and review them with our team in an effort to continuously improve. I apologize for falling short in the recent services you described. As I stated during our phone conversation, we will make every effort to regain your confidence in the future. Feel free to reach out to me with any additional thoughts or concerns. We appreciate your business and value your loyalty. Mike Urbania (330)369-4444 extension 116

February 04, 2021

I brought my recently purchased 2017 Ford Edge in for it's first oil change, which was taken care of with no issues. I also reported an issue with a noise coming from the passenger side when the vehicle More

by MMOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

February 04, 2021

Mike Klaben and Jim Valesky are two of the best in the business. Love my new 350 superduty. It is great. Klaben is a top notch dealership. More

by Timbercreekstructures1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Valesky, Natalie Burk
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we're pleased to hear everything was completed to your satisfaction! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

February 04, 2021

I have dubbed Jim V the miracle worker! I essentially bought my new car over the phone and internet with Jim. Now who would do such a thing? I trust Jim that much in all the years and purchases we have More

by Susank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Valesky, Nick Papantonakis
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford of Warren for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 02, 2021

Our family has bought 10+ vehicles from Klaben Ford/Lincoln over the past several years. Their dedicated staff is truly professional in all aspects....from sales to service and all points in betw More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Valesky, Karl Fauvie
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, thank you so much for being one of our valued customers! It is great to hear that we continue to go above and beyond your expectations and really help you out! We want to sincerely thank you for your business and we hope to see you here again down the road.

February 01, 2021

Jim and Natalie were great taking care of my wife and I with our purchases. They do a wonderful job of representing your dealership in a professional manner and being knowledgeable of your products and off More

by Mbowman18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Valesky, Natalie Burk
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford of Warren! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road.

February 01, 2021

We had very good customer service. It was an easy sale without having to haggle. Jim Valesky was great to deal with and very pleasant. More

by Allanaccaro
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jim Valesky, Natalie Burk
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hi , thank you for taking the time to leave such a great review for us here at Klaben Ford of Warren! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2021

This is our "to go" dealership for leasing a new vehicle! Michael has been our sales rep for our last three purchases and we couldn't be more pleased with his assistance in securing what we were looking for More

by MOGLELESLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Papantonakis
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, thank you for your kind review; we are happy to pass along your comments to Michael and the team here at Klaben Ford of Warren! If you have any additional questions about your new vehicle, we will be more than happy to assist you. -- Safe travels!

January 31, 2021

Gary was very helpful in every aspect of my visit and purchase of my vehicle ..was brought to your dealership by someone who had been a customer before. Will refer you to all my family and friends than More

by teresa_bish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Papantonakis
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, thank you for your kind words and congratulations on your new vehicle! We're so glad you had such a wonderful experience with us. If you have any additional questions about your vehicle, we will be more than happy to assist you. -- Safe travels!

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