Klaben Ford Lincoln of Warren - Service Center

Excellent customer access I have purchased 5 vehicles and had service on all of them over the years. I also have had 11 lease vehicles and they were also serviced here. I have I have purchased 5 vehicles and had service on all of them over the years. I also have had 11 lease vehicles and they were also serviced here. I have never had a single issue in over 20 years. Great place to do business. More

Great dealership Mike klaben runs a great place. Can’t be the service from him down. Mike Urbania makes everything so simple for me. A call or a text and he has me all Mike klaben runs a great place. Can’t be the service from him down. Mike Urbania makes everything so simple for me. A call or a text and he has me all set up. Carl in the service shop took care of me like there were no other people in the shop! More

oil change and tire rotation Great waiting area and everyone is always so pleasant. John is always easy to talk to and gets you moving along. Easy to do with no appointment neces Great waiting area and everyone is always so pleasant. John is always easy to talk to and gets you moving along. Easy to do with no appointment necessary. More

Routine maintenance 2010 Ford Edge We have always brought our car into Klaben for service and have been pleased with the quality of the work. Service is fast and thorough. John is alway We have always brought our car into Klaben for service and have been pleased with the quality of the work. Service is fast and thorough. John is always friendly and courteous and if a part needs replaced, as the air filter did this trip, he brings it out to show us the problem and explains why it needed replaced. We have a lot of trust in the Service Department at Klaben. More

Finding problem Great at diagnosing the problem and fixing. Friendly staff. Our van has been through three dealers with the same diagnosis but they put wrong part on. Great at diagnosing the problem and fixing. Friendly staff. Our van has been through three dealers with the same diagnosis but they put wrong part on. This dealership recommended the right part. More

Friendly and efficient The whole team at Klaben Ford, with whom I have worked for many years now, are always friendly, efficient, helpful and competent, and my most recent v The whole team at Klaben Ford, with whom I have worked for many years now, are always friendly, efficient, helpful and competent, and my most recent visit was no exception. Thanks, guys. More

I run an F250 pulling a trailer for my work I gave a 5 because Ive been working with Karl for years on keeping my truck on the road. I just show up no appt. hand the keys to Karl and he does the I gave a 5 because Ive been working with Karl for years on keeping my truck on the road. I just show up no appt. hand the keys to Karl and he does the rest. He calls me before he goes ahead with expensive repairs but the little stuff he just fixes it and gets me back on the road ASAP More

Most satisfied with Klaben Service Department. When arriving at the Klaben Service Department, one is met by John or Karl or another of its curtious and knowledgeable Service Department specialists When arriving at the Klaben Service Department, one is met by John or Karl or another of its curtious and knowledgeable Service Department specialists. I usually have John R. or Karl, if John is not on duty, assisting me with my auto repair concerns. Both of these men are very professional and take the time necessary to understand one’s auto service repair needs. After the initial interview with the customer, if John or Karl and the technition wishes to discover more about one’s auto repair needs an additional discussion is held with the customer...one feels a part of the service process to repair one’s auto properly on the first service repair visit. If waiting for the auto to be repaired at the dealership, the Klaben Dealership has a warm and comfortable waiting room with WiFi and complimentary coffee and water. Reading material and a TV is also available for one when waiting for said auto to be repaired. Lastly, I believe Klaben’s repair costs are very competitive considering the expertise provided to a customer by this Klaben Service Department. Best Regards, Bill C. More

Warning light A warning light on my dashboard indicated a problem with the drive control. It was promptly taken care of. Katie made sure I had a loaner and Karl h A warning light on my dashboard indicated a problem with the drive control. It was promptly taken care of. Katie made sure I had a loaner and Karl had it attended to quickly. More

Oil and rotation Oil change should be no charge due to dealer service contract. No time to correct it that day Needs reviewed in records for next visit Oil change should be no charge due to dealer service contract. No time to correct it that day Needs reviewed in records for next visit More