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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,322 Reviews

5,322 Reviews of Klaben Ford Lincoln - Service Center

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September 11, 2023

Excellent service and Mario is outstanding. Very satisfied. The waiting room could use a bit of work. More

by balanceoflife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
September 11, 2023

Mobile service was fantastic. Michael was very thorough and friendly. I would highly recommend him. More

by Jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Albritton
September 11, 2023

This was an emergent situation involving my son's vehicle. Mona made sure we got scheduled immediately and my son had 4 new tires the next day. More

by tariann9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
September 11, 2023

Klaben will always keep me coming back with its great service and people. Thanks Joe. More

by ppaspal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Very pleased with the service I have received through the years. Could not have been treated better. More

by equusklear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
September 09, 2023

Love my Bronco and the people that helped me with my purchase. From placing the order, to the delivery. 100% satisfied! And before I left I had my first oil change already scheduled. That’s a smart ide More

by Annmarie
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan D'Achille
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Tyler was most helpful in arranging service and communicating throughout the process. I was impressed with the way in which he worked with the sales staff as well More

by PCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
September 08, 2023

Joe French and the service team have been taking good care of me, my family, and our vehicles for about 11 years now and I will keep coming back. More

by Scott Delpropost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz, Shelby Wiley, Jessica Meacham
September 08, 2023

I have dealt with Mona ever since I started leasing. Very friendly and knowledgeable. Keeps you well informed. More

by Unicorn725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

Michael was great ! I’ve never done mobile service before it was cool process to see! Great place great people always am happy with the customer service and final outcom More

by chl.phi554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Albritton
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