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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,711 Reviews

4,711 Reviews of Klaben Ford Lincoln - Service Center

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March 12, 2021

Mario is a wonderful service advisor. He is very nice and understanding when it comes to working with your budget. He makes sure everything you would like done to your vehicle gets preformed. Highly recommen More

by leslie.davis42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
March 12, 2021

Great experience Pat and Brian were able to assist and service all of our needs!! Got us in an out as quick as possible! Very convenient!! More

by adammannella1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy, Brian Thompson
March 11, 2021

I haven't had the greatest luck with cars, but Brandon I haven't had the greatest luck with cars, but Brandon Brinko was definitely a life saver when it came to professional service, business, and honesty More

by Elena Barsony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
March 11, 2021

Done when promised. Warranty item. In and out.Dropped off night before. Offered to come pick me up. Waiting room ample size, comfortable, has office with printer and computers. More

by Syd919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Love love love Klaben. They made accommodations for me while my car was being serviced and got me on the road fast. Thank you for caring. More

by MARIALBURKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
March 10, 2021

My car had a tire inflation problem. I had no appointment, but they worked me in and probably saved me from a road side breakdown. Thanks! More

by SHIAREMPRESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Tyler was fantastic through the entire process i was kept up to speed on the status of the work throughout the entire process. I will be working with Tyler and the team at Klaben Ford for all of my service a More

by Cheryl11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Tyler is always great to work with for the servicing of my Explorer at the Klaben service center. We have taken our last 3 explorers there for all maintenance and service. More

by FBSIKONJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bellian
March 09, 2021

I have been coming to Klaben for many years J C Crawford has always helped me and give me great deals they are very thorough and I have to get my car fixed or checkedI just got my oil changed and my car was More

by PGUPPY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

I found Brandon to be professional and friendly. He provided accurate information in a timely manner. The repairs were also completed in a timely manner. More

by GHOZAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
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