Klaben Ford Lincoln - Service Center

Joe French and Brandon were quick and very responsive to my dying battery issue and also making sure my recalls taken care off so as no save trips my dying battery issue and also making sure my recalls taken care off so as no save trips More

Joe always goes above and beyond to make sure my experience with Klaben is seamless! When my car needs repairs he makes getting a loaner vehicle so easy and simple. His communication is great, he al experience with Klaben is seamless! When my car needs repairs he makes getting a loaner vehicle so easy and simple. His communication is great, he always keeps me in the loop! Joe's kindness and attention to detail never goes unnoticed. Thank you, Joe for always being so helpful! More

Service is always impeccable…. we don’t mind driving to Kent from west Akron when we know we will get 5 star service!!!⭐️⭐️⭐️⭐️⭐️ we don’t mind driving to Kent from west Akron when we know we will get 5 star service!!!⭐️⭐️⭐️⭐️⭐️ More

Brought my car in for “the works”, Kim Wolfram has been my service adviser for over 8 year and has alway been a pleasure to work with. My vehicle needed some additional work and Kim had all the figures as my service adviser for over 8 year and has alway been a pleasure to work with. My vehicle needed some additional work and Kim had all the figures as far as parts and labor and that they had the parts in stock when she brought me the news. Since I had to leave my vehicle till the following she got me a rental vehicle to use and I was on my way in a short time. She is the best! More

Staff always provides great customer service. I was in and out a lot quicker than anticipated. I was in and out a lot quicker than anticipated. More

Excellent service and quick much better than Liberty Ford service department who makes you wait forever. service department who makes you wait forever. More

Excellent service, needs well explained and service was completed in the time promised. Keep up the good work! completed in the time promised. Keep up the good work! More

Convenient and timely efficient. Very courteous staff. Convenient to make an appointment online. Very clean. Very courteous staff. Convenient to make an appointment online. Very clean. More

Kim squeezed us into the service schedule on my final day of vacation for some recall work on our 2015 Ford Explorer XLT. She, very professionally, kept us in the loop during the whole process. Additionally, of vacation for some recall work on our 2015 Ford Explorer XLT. She, very professionally, kept us in the loop during the whole process. Additionally, we feel like family each time we visit Klaben Ford-Lincoln of Kent Service and Parts Departments. Thank you Mr. Klaben for keeping this awesome group together! More

Mike B was very helpful as is everyone at Klaben. They provide excellent service at a fair cost. They provide excellent service at a fair cost. More