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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,377 Reviews

5,377 Reviews of Klaben Ford Lincoln - Service Center

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September 24, 2021

They get me in and out quickly with their service and always wash my vehicle when they are done! More

by jwgrady22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2021

The employees bend over backwards for their customers and I don’t think they get enough recognition for it! More

by ritamoore1989
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 22, 2021

I am from out of town so had to set up getting my sister’s car fixed in a very small window. Steve could not have been nicer about the whole process. Even gave me some really good advice too. More

by Kikster548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Klaben Ford! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 21, 2021

The people here were excellent. My vehicle was given prompt attention and ready to my satisfaction sooner than I estimated. When I dinged them on not going over all the work done when I picked up the v More

by jckasperjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Klaben Ford. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 21, 2021

This is my third car i have bought in two years, all off of Nate Bryant enough said!!!! More

by Dshanlian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nate here at Klaben Ford! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 20, 2021

Always great service. Chap always does an awesome job on my vehicle. After 25 years still great More

by DLAFLIN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric chapman
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 19, 2021

good service good price, everyone involved took time and effort to help me and make sure I was satisfied More

by CGG914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Klaben Ford Lincoln responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

September 18, 2021

My battery died on weekend called Monday morning they took me right in replaced it. More

by JVSPORTSFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
Sep 25, 2021 -

Klaben Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

Love these guys. I have a 18 f250 king ranch been having problems with cameras. Front and rear are foggy. Turned out all four cameras are bad. So what happened next is why Mike Brandvold is a God among men More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Eric Chapman
Sep 25, 2021 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 17, 2021

Friendly and courteous service department staff. We were completely satisfied with our recent service experience. The entire experience was painless!! More

by r_trausch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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