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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,342 Reviews

5,342 Reviews of Klaben Ford Lincoln - Service Center

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March 28, 2021

I always enjoy brining my car to Klaben. I know that the service will be excellent. Mike always takes great care of me and my car. They never push services that my car doesn’t need. I appreciate all they do More

by opsgraces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2021

I always receive excellent treatment. Kim Wolfram always takes great care. She is flexible to my work schedule which is very important. I never take my vehicles anywhere else. More

by g.spaulding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2021

I really like how Sean & Mario call me by my name and I especially like how Sean actually stops and talks with me. My only two gripes would be that I had to have a mechanic look at my door lock twice beca More

by DIVERSCOTTY911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, Mario, Mario Palomba
March 27, 2021

Tyler does a great job. Professional and friendly. I always have a good experience. And I assume the work done in the recall us top quality. More

by ljhebert42
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
March 27, 2021

I got an ernest review of my cars needs without being sold on what I didnt. Pat is great goes out of his way. Thanks More

by IM1BADANDY2
Recommend Dealer
Yes
Employees Worked With
Pat
March 26, 2021

Great Dealership! Great Dealership!!Great Dealership!! Great Dealership! Great Dealership!! Great Dealership!! Great Dealership!! Great Dealership!! Great Dealership!! Great Dealership!! Great D More

by drizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

I had excellent service and was treated well. Mona was friendly, and I always find her to be knowledgeable. I was surprised to find that a loaner car was no longer included. More

by rebollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Advisor set appointmenr at convenient time. She reviewed work performed and future recommendations, Work had been performed in a timely fashion and proper. Cost of services were competetive, I always feel More

by moedoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Great service and great people! Will definitely be back if I ever need anything done to my car! Quick and super friendly as well! No complaints at all. More

by Cassidydaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
March 23, 2021

Everyone was wonderful and made the experience fun! I got the exact car I wanted and they were a great team working together to make it happen!!! More

by JKELLER0211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
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