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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,368 Reviews

5,368 Reviews of Klaben Ford Lincoln - Service Center

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March 27, 2021

I got an ernest review of my cars needs without being sold on what I didnt. Pat is great goes out of his way. Thanks More

by IM1BADANDY2
Recommend Dealer
Yes
Employees Worked With
Pat
March 26, 2021

Great Dealership! Great Dealership!!Great Dealership!! Great Dealership! Great Dealership!! Great Dealership!! Great Dealership!! Great Dealership!! Great Dealership!! Great Dealership!! Great D More

by drizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

I had excellent service and was treated well. Mona was friendly, and I always find her to be knowledgeable. I was surprised to find that a loaner car was no longer included. More

by rebollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Advisor set appointmenr at convenient time. She reviewed work performed and future recommendations, Work had been performed in a timely fashion and proper. Cost of services were competetive, I always feel More

by moedoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Great service and great people! Will definitely be back if I ever need anything done to my car! Quick and super friendly as well! No complaints at all. More

by Cassidydaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
March 23, 2021

Everyone was wonderful and made the experience fun! I got the exact car I wanted and they were a great team working together to make it happen!!! More

by JKELLER0211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

From my initial call to the Parts Department, to the Service Department (Mona Crooks) and upon arrival, I really felt the entire experience at Klaben Lincoln was beyond any prior experiences of the many More

by DGRAMLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

From making my appointment, talking to the Parts Department, then the Service Department, my arrival, meeting my Service Advisor, Mona, this entire experience was 1st class. Then to top it off, my More

by DGRAMLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Comprehensive visit with great explanations.Only place I Comprehensive visit with great explanations. Only place I would take my Shelby and all the other cars I have gotten from Klaben. Thank you Klaben More

by Sportsdocdom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
March 21, 2021

Nick was amazing! He exceeded our expectations. He handled the insurance and kept us in the loop on the matter. He made the situation much more palatable. Our vehicle was stolen and then recovered. More

by jason.d.pfaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
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