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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,350 Reviews

5,350 Reviews of Klaben Ford Lincoln - Service Center

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March 04, 2021

I would not go anywhere else for service on my Nautica. Kim is always friendly and cheerful. I was in for The Works and it was done promptly. More

by Fordfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Nate is always very pro active in all he does!!!! Never coplains about any task he has to deal with. Nate is simply the best More

by Dshanlian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant
March 03, 2021

I have had a very pleasant experience from the time of purchase to my trips in for service. It’s a friendly atmosphere my salesman was not at all “pushy “ which is what everyone hates about the car buying More

by Dwskw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

My salesperson was very polite and helpful.I would definitely recommend using the service department again.The Tech was helpful ,but not aggressive O didn't feel like they were trying to sale me Soma More

by stefen_woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
March 02, 2021

Kim Wolfram has been servicing our vehicles for years! She makes sure everything is done correctly and that we are happy with the service that was provided. She is always happy to help! We also went car s More

by Zack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant
March 02, 2021

Joe French was very helpful in recommending services for our 2018 EDGE we brought in for a WORKS PACKAGE service. Car was done in timely fashion and clean. Great job by Klaben staff. More

by Hhanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

As usual,excellent service.Just came in for The Works so I was done in no time. I always request Kim as she is always cheerful even though she is usually busy. More

by Fordfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

I have been a Klaben Ford customer for many years. The Service Department staff are always friendly, patient and knowledgeable. I find the value I receive for the "Works" package is unmatched. More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
March 02, 2021

The people of the Klaben Ford Servive are top notch in my book. Kind and friendly. Always taking care of things for you. Great all around service. Thank you for all you do. More

by JERRY.SCHNEIDER12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
March 01, 2021

Brian did a great job. Service was fast and accurate. I will continue to use Klabens quick lane service. Waiting room is clean with plenty of space. More

by fjengelmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
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