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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,389 Reviews

5,389 Reviews of Klaben Ford Lincoln - Service Center

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December 25, 2020

Tyler was professional and courteous. He took the time to inform me on needed service and future service. During my visit he kept me informed on what was happing and how long it would take. Made repairs and More

by Boomkitty2954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Feb 12, 2021 -

Klaben Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 25, 2020

Great place. Staff is always courteous friendly and accommodating. I have been using Klaben for the past 10 years and will never go anywhere else More

by MARYG58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 24, 2020

Theses guys know how to treat you like family. Needed a warranty done to my truck Mike Brandvold fixed me up, got me in they needed to order the part. Mike was able to get it right away, called me and was More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

We're glad you had such a wonderful experience with us! We hope you continue to choose Klaben Ford for all your vehicle needs! Take care!

December 24, 2020

I am pleased to write a rating on my experience with Klaban Portage on December 17, 2020. I will say that I was very impressed with the service that I received from Mike B. and the care provided to me f More

by GHNELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, thank you so much for your positive comments about Klaben Ford! Thank you so much again for your feedback! We hope you have a great day!

December 24, 2020

I had an issue with my truck door early one morning and they got me right in and fixed the problem same day. Great service Klaben. More

by COLE.JIM38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

We are so pleased you enjoyed your visit to Klaben Ford! If you have any further questions, please give us a call. We're always happy to help!

December 23, 2020

My car was not running properly on a Friday night and i called Tyler at Klaben Ford. I was very concerned with the condition of the car because of the way it was running. Tyler was able to fit me in on a More

by jd0245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Feb 12, 2021 -

Klaben Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 22, 2020

Claiborne Ford has consistently provided quality and professional service to me and my family on all of my vehicles I would definitely recommend claiming to anyone More

by Jmc422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

December 22, 2020

Klaben is the best dealership service I have found. They are honest, quick, and reasonably priced.This is quality work and workmanship. Mona Crooks makes things so I understand them and answers all my quest More

by Miss Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

December 22, 2020

After taking my vehicle to auto nation several times and my issue not getting resolved, Tyler fixed the issue within a day! Highly recommend him and the service team at Klaben. I also bought my vehicle from More

by Mike D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
Feb 12, 2021 -

Klaben Ford Lincoln responded

Mike, your comments keep us motivated and working hard for all our guests! We look forward to your next visit! Take care!

December 21, 2020

I really appreciate the prompt and friendly service I receive from Tyler at Klaben. He is very pleasant and helpful. Thank you very much ! Michelle More

by mmmsewing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Feb 12, 2021 -

Klaben Ford Lincoln responded

Thank you so much for the positive review! If you're ever in need of more help, please let us know!

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