Klaben Ford Lincoln - Service Center

Service experience The associates I have worked with have aLways been pleasant and efficient. They are eager to assist with finding the best cost for parts and services The associates I have worked with have aLways been pleasant and efficient. They are eager to assist with finding the best cost for parts and services. More

Great customer service Excellent customer service!! When my advisor was busy, others jump in to help! Very impressive. Everyone greets you and so friendly! The customer wait Excellent customer service!! When my advisor was busy, others jump in to help! Very impressive. Everyone greets you and so friendly! The customer waiting lounge is great too! More

Just great people Tom Alcorn and his entire staff at the Klaben Service Center are some of the easiest folks to work it! I have trusted my past 4 vehicles to their car Tom Alcorn and his entire staff at the Klaben Service Center are some of the easiest folks to work it! I have trusted my past 4 vehicles to their care and wouldn't hesitate to refer others! More

Don’t go anywhere else! Klaben service department is always so helpful and thorough throughout my entire visit. Mona, Mike, and Brandon are always ready to lend a helping han Klaben service department is always so helpful and thorough throughout my entire visit. Mona, Mike, and Brandon are always ready to lend a helping hand and I can always trust them! Klaben is one of the top sevice departments I have ever been to. More

had a set back but they made it right. had a small set back with my recall and oil change but they were able to make it right. i would have liked a car wash both inside and out but it was r had a small set back with my recall and oil change but they were able to make it right. i would have liked a car wash both inside and out but it was raining. More

Excellent service every time. We have purchased and had serviced 4 vehicles from this dealer. The sales member that helped us was always knowledgeable and no nonsense. We have alw We have purchased and had serviced 4 vehicles from this dealer. The sales member that helped us was always knowledgeable and no nonsense. We have always felt we got a fair deal. The service department is always able to find a way to get us in the schedule. Planning ahead and scheduling on line is very easy and convenient. There are those times when you run behind and need a service before a trip, or way past due for one, even they are booked they seem to be able to work us in. They do a great job. More

Escape Service Our service appt. went very well. On time, on schedule, great quality, good communications. Carli was very personable and professional. The loyalty li Our service appt. went very well. On time, on schedule, great quality, good communications. Carli was very personable and professional. The loyalty link provided us with coupon discounts that reduced our overall price. More

Good experience everytime Been taking my truck to klaben since new (2011) and also my prior truck (2003). Have always gone went to Joe French. Had a problem arise this last ti Been taking my truck to klaben since new (2011) and also my prior truck (2003). Have always gone went to Joe French. Had a problem arise this last time from a prior visit and Joe make sure it was fixed at no cost to me. Klaben has always treated me right More

Flat tire I got out to my vehicle with a tire pressure of 10psi. Brandon took my car in to figure out the source of the leak without hesitation. Luckily they fo I got out to my vehicle with a tire pressure of 10psi. Brandon took my car in to figure out the source of the leak without hesitation. Luckily they found a nail and were able to patch it the same day and have me on my way! They also cleaned up the interior of my car which was above and beyond what I was expecting! Could not recommend their service team more. More

Exceptional service from exceptional people! Klaben service department amazes me, yet again! I'm always treated with respect, their honest, and make each customer feel special and appreciated. M Klaben service department amazes me, yet again! I'm always treated with respect, their honest, and make each customer feel special and appreciated. My recent repair was totally unexpected, pricey, and disappointing. But at the end of it all, Brandon and his manager made it all work out for me, they actually cared enough to communicate with me through the entire ordeal. No one has any idea what this meant to me. I drive 120/day back and forth to work so having a car is a BIG deal, well when I needed Klaben Service Department they were right there. It was a BIG deal to them too. More