Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,331 Reviews

5,331 Reviews of Klaben Ford Lincoln - Service Center

Sort by
August 03, 2018

Great place I take my Explorer for it's services to Klaben and they are great. Kind and friendly staff that will educate you without being pushy. Their waiting ro More

by swenrich213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 03, 2018

Accomplished all desired services and provided loaner Performed requested services and provided updates on timing with parts that were hard to find, and then had different electronic connections, which re More

by HeimFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carli Ramage
August 03, 2018

Easy to work with From the first visits to Klaben, we have never doubted doing business with them. Our cars were purchased from another Ford dealership, but service wa More

by JAYCEVS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2018

Was wounderful Great place for service, great people to work with and they treat you with care. I have never had a bad experience at this place More

by dillon_furr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Casto
July 31, 2018

Oil change Did it took 1 hr 30 min for it oil oil change and tire change and car wash People was nice and the donut too and the free pop More

by nratcliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2018

Great service They were very professional and efficient and the works done was top rate. The process was very smooth. I would recommend them to anybody who needs qu More

by kevindilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman
July 31, 2018

Remote start installation They were very helpful when my wife's water broke in the showroom. . Then later next week they sent out a driver to pick up my truck to finish the wor More

by fallstow11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
July 30, 2018

Service as it should be. Great service and my service advisor Kim always delivers great customer service.. the whole goes out of their way to deliver great service and friend More

by Bonnie.sampson52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2018

2018 Explorer problem Tom Alcorn and Mario were very helpful in trying to solve an ongoing problem I'm having with my 2018 Explorer. They both did an excellent job communic More

by Kaptain1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
July 29, 2018

Tire, door lock, and oil change Kim was able to get my truck asap. The service was all done in a day. That was great because I need a working truck. I truly enjoy bringing my vehicle More

by The Springers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
380
...