Klaben Ford Lincoln - Service Center

I have been a Klaben Ford customer for over 35 years and continue to be impressed with the superb caring for customers and friendly professional staff. I am also amazed that Richard Klaben greeted me by my continue to be impressed with the superb caring for customers and friendly professional staff. I am also amazed that Richard Klaben greeted me by my first name considering how many people he encounters. I appreciate Kim’s upfront explanations in easy to understand terms, options, and guidance. Kim also looks out for my $ and assures the best. Kim even calls me back on her day off when I left a message to make sure I wasn’t stranded. She always goes above and beyond, always friendly and caring. More

I am always satisfied with the staff and service at Klaben. I have been a customer for years, and I am not planning on going anywhere else Klaben. I have been a customer for years, and I am not planning on going anywhere else More

Friendly, knowledgeable, convenient, professional, quick. Easy to do business at this dealer. Mona is always great! Easy to do business at this dealer. Mona is always great! More

Kim is the Best rep. that I've had the pleasure to work w/ for the last 15 years. She explains everything so I can understand the issue. She is always professional and that I've had the pleasure to work w/ for the last 15 years. She explains everything so I can understand the issue. She is always professional and keeps me informed the entire time. I've ALWAYS got great service from her and will continue to as for Kim.THANKS More

Rob was very professional and explained everything very thoroughly. I was very impressed by the valet service and the hospitality in the waiting room. thoroughly. I was very impressed by the valet service and the hospitality in the waiting room. More

Great group of people, Tim and Bo were fantastic to work with. They were there to answer all my questions that I had. The dealership even worked with me on my payments that I was looking for. I felt really with. They were there to answer all my questions that I had. The dealership even worked with me on my payments that I was looking for. I felt really comfortable working with them unlike other dealerships I have been to in the past. Again great group of people. More

Needed warranty work for possible battery issues. Klaben service scheduled me for mobile service for 5/13. Dylan arrived right on time and completed the necessary service in 30 minutes or less. Fant Klaben service scheduled me for mobile service for 5/13. Dylan arrived right on time and completed the necessary service in 30 minutes or less. Fantastic service and completely satisfied. Dylan is very personable and professional and a credit to your service team. Received a follow up call from Anthony Thurman to make sure everything was done correctly. Advised yes. More

Dealership was kind and friendly. Explained what was happening and called when done. Thank you. Explained what was happening and called when done. Thank you. More

Everyone is straight up Nothing hidden Oil IS. changed and tires actually ARE rotated ( unlike other places) Prices right now, work done in a timely manner changed and tires actually ARE rotated ( unlike other places) Prices right now, work done in a timely manner More

The service I have received has always been great. Kim has always been terrific. I have used their service department for more than 15 years. Kim has always been terrific. I have used their service department for more than 15 years. More