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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,342 Reviews

5,342 Reviews of Klaben Ford Lincoln - Service Center

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August 29, 2017

Mudflap Klaben installed new mudflats and took care of one issue in the interior of vehicle in a reasonable amount of time with no additional delay or cost More

by ilenin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2017

Service Mike and his team went above and beyond…as always! Even deciphering my note of what was wrong with my truck. Not an easy task!!!! Mike came in under More

by JESSANDDEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2017

Always great service at Klaben! We have all of our cars serviced at Klaben, and we couldn't be more pleased. Joe French in the service department, and the excellent work performed b More

by Beth T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Taylor, Duane Taylor
August 28, 2017

Service of F-150 Taking my Ford F-150 in for service is always a pleasant experience. My salesman Dave Mott is always accommodating in fitting me in on my busy schedul More

by truck pirate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mott
August 28, 2017

Awesome Klaben service only place to go. The writers and techs.are the best around,Mike b. knows it all tells what you need what can wait and does with a smil More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Colbert
August 26, 2017

1st service I dropped my car off for service,my car was taken before I could retrieve my proof of insurance.Kim was going to locate my car so I could get the ca More

by Dolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Paytas
August 25, 2017

Klaben service center The service center is very good. My problem is with Ford. I am getting more disappointed with Ford products. The quality of even the lug nuts are b More

by bmyers161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
August 25, 2017

Expedited Schedule for Warranty Work My new Fusion Platinum experienced issues with the power windows not closing with One Touch. They were bouncing back down to 3/4 open. The service d More

by LanceB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2017

Did not have any serious problems. Mona was very very kind, professional and I left with my windshield- nice job, nice job, my experiences have been rocky. So when I leave in an hour an More

by cburgio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cooney is very helpful
August 24, 2017

Excellent service as usual Tom Alcorn took the time to ride along on a test drive to make sure the problem was fixed to my satisfaction. Good customer service More

by DAL.JAFFRAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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