Klaben Ford Lincoln - Service Center

Great Service and Support We recently moved to the area from out-of-state. As we have used Ford dealerships for service in the past, we decided upon a Ford Dealer in the area We recently moved to the area from out-of-state. As we have used Ford dealerships for service in the past, we decided upon a Ford Dealer in the area for continued service support. Klaben Ford has filled all our automobile support needs. We especially wish to thank Don Xu, Service Advisor, for his excellent professional advise and support and Tim Czubaj, for his technical expertise. Tim was extremely helpful in diagnosing and fixing a problem that was hard to pinpoint. Great job TIM!!! Thanks again to the Klaben Ford family of dedicated service minded employees. John Anderson More

Klaben Ford Service I had a Ford recall performed on a used Ford Fusion I bought at another dealer. Service was prompt and professional. They treated me like I had purc I had a Ford recall performed on a used Ford Fusion I bought at another dealer. Service was prompt and professional. They treated me like I had purchased the Fusion New from Klaben. They even washed the car. I will be taking my other Fords there for service. More

Good friendly sevice I deal with service tech Mona Crooks . She is all ways so friendly and helpful ,she makes bringing my car in for service a pleasure .Mona really cares I deal with service tech Mona Crooks . She is all ways so friendly and helpful ,she makes bringing my car in for service a pleasure .Mona really cares about making sure her customers are taking care of in a quick and helpful manner !!! More

Kim, the service tech is fantastic . Klaben is lucky to have her. She cares about her customers and is always concerned about the work being done right. . Klaben is lucky to have her. She cares about her customers and is always concerned about the work being done right. More

Very helpful. They are good people and really help out if you are upset about something they try and fix it. Tom the Service manager was excellent thank you to eve They are good people and really help out if you are upset about something they try and fix it. Tom the Service manager was excellent thank you to everyone More

Professional and friendly service I have dealt with Mike Brandvold for years and he is always friendly, professional, and gives great suggestions and service advice. The team at Klaben I have dealt with Mike Brandvold for years and he is always friendly, professional, and gives great suggestions and service advice. The team at Klaben are quick and through each time I come in for service and I appreciate the personal care and attention I get from them all. More

good experience Employees were effiencent, polite..Waiting area was clean and offered refreshments. Loaner vehicle was offered but I waited for vehicle. Time for rec Employees were effiencent, polite..Waiting area was clean and offered refreshments. Loaner vehicle was offered but I waited for vehicle. Time for recall service was as promised. More

I always get the absolute best service I have been dealing with Klaben Ford for over 30 years and as of now is the best dealership in the Akron Cleveland area. Joe French always gives me Ex I have been dealing with Klaben Ford for over 30 years and as of now is the best dealership in the Akron Cleveland area. Joe French always gives me Exceptional Service. Kenny King is an Exceptional Saleman Kenny has sold me many of my cars. I highly recommend all my friends and family to deal with Klaben Ford. The whole staff has given me Exceptional customer service. More

Oil Leak I noticed a small oil leak under the car and contacted my service representative who arranged for me to bring the car in the next day. It was decided I noticed a small oil leak under the car and contacted my service representative who arranged for me to bring the car in the next day. It was decided that the car needed to be kept for service and a loaner car thru Enterprise was provided for the length of the service. I called my Sales representative to inform him of the problem and both representatives kept me up-to-date of the progress of resolving the issue. The repair was conducted under warranty and the car was available as promised. Excellent service and communication! More

Engine replacement. My service advisor Anthony did an excellent job helping me in every way possible. And after lengthy discussions with Ford I realize that Tom the servi My service advisor Anthony did an excellent job helping me in every way possible. And after lengthy discussions with Ford I realize that Tom the service manager was correct. Of course in my case I wish I didn't have to go through that but such is life. I will do business again at klaben. I will recommend their service department. More