Klaben Ford Lincoln - Service Center

Staff Professionalism both the service and sales staff were very professional - explained what they were going to do - told me how long they thought it would take and offer both the service and sales staff were very professional - explained what they were going to do - told me how long they thought it would take and offered a loaner vehicle while my Navigator was being serviced. There was no pressure during the sales experience and I felt Joe was very knowledgable about the vehicle. More

Awesome Service Department Took two vehicles in for service. Ford service is amazing and Kim Wolfram is what customer service is all about. And I took the two vehicles to the Took two vehicles in for service. Ford service is amazing and Kim Wolfram is what customer service is all about. And I took the two vehicles to the Ford service department and one is Dodge Ram and the other a jeep. More

great no worries always a pleasure dealing with kim i get what i need and there is no hard sell.automatically get any available discounts.iiiiiiiiiiiiiii cant say more always a pleasure dealing with kim i get what i need and there is no hard sell.automatically get any available discounts.iiiiiiiiiiiiiii cant say more,. More

The works Took my car in for the works, always do good job. Washed my car also. Mona Crooks always takes good care of me and my car. Took my car in for the works, always do good job. Washed my car also. Mona Crooks always takes good care of me and my car. More

BOUGHT A USED FORD EDGE In June 2016 I bought a 2008 Ford Edgefrom Klaben Used cars. Per their recommendation, I bought the extended warranty plan. I love the car and had no In June 2016 I bought a 2008 Ford Edgefrom Klaben Used cars. Per their recommendation, I bought the extended warranty plan. I love the car and had no problems with it until I noticed a persistent squeak coming from the rear of the car. My husband felt that there was something amiss with the suspension and or wheel bearings. I made an appointment and took the car in to the Ford service center. I will not go into great detail here about the problems I encountered with the warranty, the important take home point here is that Klaban stood by their car and gave me excellent service. They took care of me as if I had bought the most expensive new car on their lot. I can't tell you how pleased I am with how they treated me! I will never buy a car anywhere else. Thank you so much for your honesty and customer service above and beyond my expectations! More

Klaben is our choice as we have been treated fairly. We always request Kim Wolfram as our advisor as she is always honest with us and we can depend on what she says. We also know that Richard Klaben alw We always request Kim Wolfram as our advisor as she is always honest with us and we can depend on what she says. We also know that Richard Klaben always is fair to all his customers. This is a great place to do your business. More

Klaben Body Shop & Collision Center Artie Gissinger from the Collision Center was very helpful when my Escape was damaged from a plow truck. He helped me get a quote, spoke with the Plow Artie Gissinger from the Collision Center was very helpful when my Escape was damaged from a plow truck. He helped me get a quote, spoke with the Plow/Landscape Company, and set me up on my appointment at Klaben. He was efficient and kept me updated on my Escape the entire time, and I appreciated that. More

Oil Change very professional, fabulous service center, I like how they inspect the complete vehicle. and make recomendations on current needs or future work. Sc very professional, fabulous service center, I like how they inspect the complete vehicle. and make recomendations on current needs or future work. Scheduling opportunities are great trying to get work done. More

First service appointment This was my first service appt. The scheduling was done quickly, the service writer noted unusual issues with the car and the drop-off and delivery se This was my first service appt. The scheduling was done quickly, the service writer noted unusual issues with the car and the drop-off and delivery service was prompt and courteous. The service was completed, all issues with the car were taken care of and my car was delivered back to me by the end of the day. Thanks for a great service department. More

Serivce items It was great working with Kyle in service. He kept me informed of what was going on with my car and what they needed to do to fix it. He made sure I It was great working with Kyle in service. He kept me informed of what was going on with my car and what they needed to do to fix it. He made sure I got the car back with everything fixed. More