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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,377 Reviews

5,377 Reviews of Klaben Ford Lincoln - Service Center

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September 30, 2024

Ali was able to help us get me Jeep taken care of right away. Great place to have work done ! More

by Lisa1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

ali has been my go to service advisor, she always finds ways to get not only myself but my wife and her family's cars in to get either routine maintace done or even to figure out what the issue is with the More

by Deutsch22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Deutsch + Miller Familes
September 30, 2024

Quick and friendly environment My advisor was thorough, attentive and respectful. I’ll be back More

by PETEROCKIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Mike Utl was a pleasure to work with. He made the purchase process nearly painless. More

by jjcushing
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Hi my name Martez Harris,Gavin Fano did a great 👍 job I do mean GREAT. More

by lactez40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Like the convenience of having other issues looked at during my scheduled oil change. I appreciated the option have issues fixed at that time or not. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Tech Greg
September 28, 2024

Joe French always does an amazing job with getting things right during my service stops. Great service department overall More

by dharleydo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Team went above and beyond. To help me with a vibration it turned out to be tires that. They did not install but fixed the problem anyways. Thank you team. More

by Jschrenk84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

I absolutely love the convenience of your oil change mobile service! I am a loyal Klaben customer but it's quite the drive for me to the Kent location. The mobile service let's me continue my work sched More

by t4bor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Incredible people to work with fast service. The pick up and drop off service was very convenient. I am pleased with the maintenance service department. More

by jsimon760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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