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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,715 Reviews

4,715 Reviews of Klaben Ford Lincoln - Service Center

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October 18, 2022

Cordial. Accommodating. They are Helpful. Thorough. Extremely reliable I have used them for years and trust them More

by TPITTINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2022

Mike in the Service Dept. was prompt, thorough and he answered my all my questions. More

by jed.day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2022

Ali and William were very helpful and courteous, explained everything professionally. Fantastic customer service, will definitely come back again. 5 stars for both of them. Thank you More

by DON.KERLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William, Alisea Kight
Oct 13, 2022 -

Klaben Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 11, 2022

Great service depth! Got me in and out for my oil change within a hour. More

by DEB5241952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 11, 2022

I have always had a good experience when dealing with Klaben Service Center. Kim is always kind, caring and willing to help in any way she can. More

by helenkory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Klaben Ford Lincoln responded

Hello there! We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 11, 2022

I’ve never had an issue here and will continue to bring my vehicles to Klaben More

by ROBERTMYFLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Klaben Ford Lincoln responded

Hello there! We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 10, 2022

Joe French and all the service personnel were very friendly and professional like always. Highly recommend them. More

by BENNYJPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Klaben Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 10, 2022

Good and professional service; timely and effective communication. Mario quickly addressed a couple of other requests. More

by CAJKAPHIL
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Oct 12, 2022 -

Klaben Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 10, 2022

They have very good people doing there job an caring about the customer satisfactory when doing the service. More

by JERRY82
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Klaben Ford Lincoln responded

Hello there! We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 10, 2022

Really great and friendly service. They will take the time and always try to get things done in a timely manner. More

by lboyd6869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Klaben Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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