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Koons Ford of Annapolis

Annapolis, MD

4.5
1,132 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,132 reviews

May 06, 2023

I ordered my Bronco at debuted and the wait finally came to an end. They had the bronco inside waiting for me when I walked in. The excellent experience I had at koons ford of Annapolis is unmatched by any More

by Tyler M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

It was a good, no pressure experience. This the first time ordering a car to be built, and it was a super simple process. More

by cgozdor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

Ton Donovan did a great job and was very helpful. I was only there as a result of my wife taking driving lessons from Brants Driving. More

by mbudd1
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

Very pleasant people and helpful. Explains any work that has been done and any issues More

by carroll4454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Teed
May 04, 2023

Vehicle bought and serviced at dealership under the supervision of Koon's Ford service representative. More

by JIM_ABELL
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

The work was performed, the attendants were courteous and the detailing was superb. I was truly impressed. More

by ESIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

Drive excessive miles while my car was there only to have a chip update. They took it off of the dealership 3 times. More

by BREW1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Earl Mosby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Head manager
May 03, 2023

I have an older . odel car. I love not being pressured to see other cars. I wish to keep my own for now Koons is ALWAYS thorough. ALWAYS friendly. I can ALWAYS coun More

by Nomadic1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Taylor-Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Schneider, Mike Kegley, Bruce Pringle, Zachary Hall
May 03, 2023

They worked with me to make the deal I wanted obtainable. Angela worked with Lincoln Finance to secure a very good interest rate. Because we were Koons Lincoln customers for years the financing closed the de More

by SPL1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Miller
May 02, 2023

The service staff were nice but the lack of communication was unacceptable. They had my car for 2 weeks and did not correct the issue despite telling me that it was fixed and tested. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Kegley
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