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Koons Volvo Cars White Marsh

White Marsh, MD

4.7
634 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 634 reviews

August 15, 2026

Joey Malizia was very knowledgeable, polite and professional. He worked with the technician to track down a problem with my GPS that had been present and unresolved for the last year and fixed it. More

by llweinberg613
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2026 -

Koons Volvo Cars White Marsh responded

Knowing you felt Joey went above and beyond to fix your XC60’s GPS means a lot to our service team. We’re pleased we could pinpoint that persistent issue and restore full navigation functionality. Your kind words and five-star rating mean a great deal to us.

August 14, 2026

Even though I initially wasn’t not that responsive to Travis, once I communicated what I was looking for, he sent multiple options to choose from. He was very personable and easy to work with. Definitely More

by yohannajallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Koons Volvo Cars White Marsh responded

Knowing the process of buying your used Volvo XC40 felt seamless means a lot to our team. Travis was glad to send you multiple options once you shared what you were looking for and to make the experience effortless. Hearing that you found our sales manager and finance team personable adds to our team’s appreciation.

August 14, 2026

Joey was polite, professional and through. He throughly reviewed the items needed the work performed and the mechanic’s suggestions!! More

by craiglusby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Biscotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad Joey took the time to explain the needed items, the work completed, and the mechanic’s suggestions during your Volvo S90 service. Knowing you found his approach professional and thorough means a lot to our service team.

August 13, 2026

Attendant was polite. Text messaging was considerate and thoughtful. Timing was efficient. I was out within 2 hours. More

by johnwhalesfelarca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah?
Aug 14, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for the five-star rating. We’re pleased our attendant was polite, our text updates felt thoughtful, and the service on your Volvo XC60 was completed in just two hours.

August 13, 2026

My service provider made me feel so welcomed and at ease. She listened to any concerns I had and was already educated on my car. Specifically that it cannot be put through the car wash since my car has a wra More

by africa888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Byrd
Aug 14, 2026 -

Koons Volvo Cars White Marsh responded

Your note about our service provider’s knowledge of your Volvo S60’s wrap reflects our service department’s focus on personalized care. We’re pleased you felt welcomed and at ease throughout the service. Your feedback means a great deal to us.

August 13, 2026

Travis Moore listened to what we wanted and delivered. He is friendly, professional and follows thru. I highly recommend him . More

by 13dmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kappauf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for choosing Koons Volvo Cars White Marsh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2026

Your staff is friendly and polite professional it was talking to a real friend will be doing business with you soon. Thank you More

by parobertson58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for the kind words and five-star rating. We’re glad our service team treated you like a friend, and we look forward to servicing your Volvo S60 again soon.

August 11, 2026

Great service. Knowledgeable. Keeps you in the loop. Does not waste time and on time. More

by RALPHWILLIAMS919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Koons Volvo Cars White Marsh responded

Your note about clear communication and punctual service highlights what our team strives for. Knowing that the service on your Volvo XC90 felt efficient and kept you informed is truly rewarding.

August 11, 2026

Great service and appointment kept service time reasonable. Very quick in and out. Thanks for the excellent service More

by mranb3007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad your service appointment on your Volvo XC40 Recharge Pure Electric stayed on schedule and you were in and out quickly. Thanks for recognizing our efficient service.

August 11, 2026

Overall I’m good with the buying experience, although some things were outstanding once leaving the dealership More

by Olayiwola Okesola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Older lady from the finance department
Aug 12, 2026 -

Koons Volvo Cars White Marsh responded

Thank you so much, Olayiwola, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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