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Koons Volvo Cars White Marsh

White Marsh, MD

4.7
347 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 347 reviews

March 30, 2026

The facility is very clean, and the staff is welcoming and helpful! I appreciate that they make recommendations without it feeling like they’re trying to upsell. More

by Proacting93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

It’s wonderful to hear our facility met your expectations for cleanliness and that our team provided helpful, no-pressure advice. Thank you for trusting us with your Volvo S60. We look forward to assisting you again.

March 30, 2026

The experience through Larry Bond improved over the last impression with repair. He is part of the reason that I will return. The after-hours pickup was facilitated by Jonathan Paris, who was exemplary at More

by Ericseeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

We appreciate your 5-star review and your choice to bring your Volvo XC60 to us. It is great to hear Larry improved your experience and that Jonathan’s after-hours pickup kept you informed about closing time. We look forward to serving you again.

March 30, 2026

Kind, considerate, attentive, concerned. A pleasure to work with. Fantastic Volvo technician who is an asset to Koons and to Volvo! More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Smith - he is awesome
Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

We’re grateful for your kind words about our technician. It’s great to hear you found the service attentive and considerate. We appreciate your feedback and look forward to helping with your Volvo again.

March 30, 2026

Great attitude, communicative, and pleasant. Dinah was super pleasant as well! Will continue to have my car serviced with Koons. More

by Kaycee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dinah
Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for highlighting our team’s positive attitude and clear communication. We’re thrilled you’ll keep coming back for Volvo service. Aj looks forward to assisting you on your next visit.

March 30, 2026

Friendly staff. Always able to accommodate quickly for appointments. Honest assessment of diagnostics and great advocate for the customer when dealing with extended More

by laylaboxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia-Service department-5 stars
Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for highlighting how our team arranged your Volvo XC40 appointment promptly and provided clear diagnostics. We’re glad our support with your extended warranty provider helped streamline the process. We appreciate your trust and look forward to assisting you again.

March 30, 2026

I appreciate everything that you have done for me when I bring my car to the dealer ship and Thank you More

by vgarland30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for sharing your appreciation and for trusting us with your Volvo XC60. It means a lot to know our team’s efforts make a difference each time you visit. We look forward to serving you again.

December 31, 2025

Easy process to buy certified pre owned xc90. Will be back for our next car! More

by em21401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kappauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andry
Dec 31, 2025 -

Koons Volvo Cars White Marsh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 04, 2025

Courteous Service Team. New Service Center in convenient location for all customers old and new. More

by amjohns69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Koons Volvo Cars White Marsh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 29, 2025

I have been getting my Volvo serviced at Koons since I have owned it. They re great. Always prompt and service is top notch. More

by TBH7305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Koons Volvo Cars White Marsh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 28, 2025

Service representatives were awesome and very helpful. Got me taken care of and on my way. I had a great experience with them. More

by Kdlucas88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Koons Volvo Cars White Marsh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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