Koons White Marsh Chevrolet

is very nice kind of a rotating door on personel but there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wai there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wait till we can get a car or plan on money to pay. More

Upon arrival, I was greeted by the Mr. Davis who answered my questions of what i was looking for. After which time my vehicle was brought out and I test drive it and the paperwork was done Davis who answered my questions of what i was looking for. After which time my vehicle was brought out and I test drive it and the paperwork was done. All my questions were answered, and I felt very satisfied and was treated with upmost profession way. More

From the time I dropped off my vehicle I received top notch communication from Josh, my service advisor. He sent pictures, texts, and talked to me answering any questions that I had. This is a great de notch communication from Josh, my service advisor. He sent pictures, texts, and talked to me answering any questions that I had. This is a great dealership and a great service department. I would highly recommend. More

Another excellent service visit completed! I have been servicing traverses at Koons for years. The advisors are very courteous and thorough. The maintenance was done in less than 90 minutes an I have been servicing traverses at Koons for years. The advisors are very courteous and thorough. The maintenance was done in less than 90 minutes and covered all the bases. Thanks! More

Tom is awesome. Excellent customer service skills. He makes sure your satisfied with the work completed Excellent customer service skills. He makes sure your satisfied with the work completed More

Always great to deal with. Everything is easy and seamless when it comes to getting repairs on my truck. Always recommend Koons to my friends and family. Everything is easy and seamless when it comes to getting repairs on my truck. Always recommend Koons to my friends and family. More

Nick did a great job of listening and insuring that the blind spot cameras were fixed. Communication was not too great on just when the car would be finished and I kept getting automated messages that w blind spot cameras were fixed. Communication was not too great on just when the car would be finished and I kept getting automated messages that were wrong. Everything worked in the end. More

Nicholas G. was very kind and offered great customer service. He was very through in explaining the services I would be receiving in my vehicle. Based on his kin was very kind and offered great customer service. He was very through in explaining the services I would be receiving in my vehicle. Based on his kindness and knowledge I would definitely return to this location. More

I am pleased with this dealership. All of the employees go above and beyond to help me. All of the employees go above and beyond to help me. More

The salesman, sales manager, and finance staff were all wonderful. I specifically went to this dealership instead of their partner one that was closer to me for a variety of reasons. First, the prices were wonderful. I specifically went to this dealership instead of their partner one that was closer to me for a variety of reasons. First, the prices were better here than the sister dealership near me and so was the customer service. Secondly, they worked with me on everything. I just wish this dealership was close enough to take my vehicle to for servicing. I don't think I'd go anywhere else to purchase a vehicle. More