Koons White Marsh Chevrolet

Great customer service experience staff profesional courteous provide options clean environment drop off service amazing courteous provide options clean environment drop off service amazing More

The team at Koons Chevrolet white Marsh Service Center are Professional and fast. Pleasant experience. are Professional and fast. Pleasant experience. More

Clean, friendly people, large inventory. Easy to find what I wanted, unfortunately I did end up with a different vehicle Easy to find what I wanted, unfortunately I did end up with a different vehicle More

Very good purchase process. I came in for a specific vehicle and it was ready when I arrived. Koons offered me a fair trade for my previous vehicle and found great financing for I came in for a specific vehicle and it was ready when I arrived. Koons offered me a fair trade for my previous vehicle and found great financing for me. Tim Althoff (sales) and Shane Floyd (finance) made the trucky buying process smooth and painless. More

It’s always a pleasure being serviced there! The staff they have makes looking around at faces enjoyable. The staff they have makes looking around at faces enjoyable. More

This dealership likes to conduct a hard-pull on your credit, even though you dont want them to, nor financing with them. It is not needed, even though i was from out of state. They say its corporate pol credit, even though you dont want them to, nor financing with them. It is not needed, even though i was from out of state. They say its corporate policy, but when i asked to see the policy in writing numerous times, they ignored me. If i didn't let them pull my credit i would have to wait 5-7 days and travel back to get the car i bought. Then when I would not accept their add-ons to the price of my car, they became very short and snippy with me. I will never use this dealership again and I do not recommend them to anyone. They even told me they have lost sales due to their corporate policies...but that was probably a lie anyway. More

It’s a pleasure taking my car in for service to Koons. It’s a friendly atmosphere and everyone is courteous and professional. The department is very clean and the waiting is clean comfortable. There’s pho It’s a friendly atmosphere and everyone is courteous and professional. The department is very clean and the waiting is clean comfortable. There’s phone adapters, WiFi and desk area while you are waiting. I have been bringing my cars here for service for over twenty years and will continue. More

Mr. Mohammed Qureshey was very respectful and attentive. Mr. Qureshey provided me with detailed and timely information about what was needed for my vehicle as well as when the work would be done. He is an a Mr. Qureshey provided me with detailed and timely information about what was needed for my vehicle as well as when the work would be done. He is an asset to your team. More

They did very good selling the vehicle. What I don’t like is when people make open-end promises that they do not keep. I was told I’d be taken care of to get a second key made and programme What I don’t like is when people make open-end promises that they do not keep. I was told I’d be taken care of to get a second key made and programmed for the $50,000 truck we just purchased. And was originally told I would be taking care of him. Supposedly they still have to pay now. Also, when you need to get in touch with someone after buying a vehicle, good luck… More

Mohammed kept me inform every step of the way thru the process of my vehicle. process of my vehicle. More