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Koons White Marsh Chevrolet
White Marsh, MD
2,192 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area.
We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services.
BUY NEW OR USED VEHICLES
With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle.
Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles.
At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,192 reviews
September 29, 2026
We recently purchased a truck from this dealership, and I want to give a genuine shout‑out to Kelvin, Carri, and Andrew for making the entire experience smooth and respectful. They were consistently responsi want to give a genuine shout‑out to Kelvin, Carri, and Andrew for making the entire experience smooth and respectful. They were consistently responsive, professional, and patient — even when I pushed hard on pricing. We ultimately came to an agreement, and they handled everything with courtesy and a great attitude. Kelvin deserves an extra mention. He is the complete opposite of the stereotypical salesman — personable, easy to talk to, and genuinely enjoyable to work with. If we lived closer, he’s someone we’d happily meet for dinner. They were also thoughtful about the distance we had to travel, especially after we initially believed delivery might be an option. Their communication and consideration throughout the process made everything much easier. Just to be clear, this isn’t a sponsored review — and there are two small things worth noting for accuracy. The follow‑up emails list a $500 processing fee, but the actual fee is $800, so that misprint should be corrected. And as of September 2025, delivery is not an option, even though it initially appeared to be. Overall, a warm, professional team and a very positive buying experience. We wouldn’t hesitate to do business with them again. More
by itsgwen2u
Verified Customer
September 28, 2026
On 9/25/26, the service advisor did not listen to our concerns, charged us $1200+ for a service that was not needed and did not solve the problem, failed to test drive to ensure the problem was solved, a concerns, charged us $1200+ for a service that was not needed and did not solve the problem, failed to test drive to ensure the problem was solved, and did not respond to our messages that the vehicle was still not fixed. When we finally got in touch with him, told us to bring the vehicle back to him on 9/28/26 at 730 am. When we arrived, we found that he had called out of work, had not scheduled an appointment for us, and had not entered any notes in the system regarding our issue. We were were forced to drive a vehicle pulling sharply to one side when braking at highway speeds in a nor’easter storm, taking our lives in our hands due to this negligent behavior. As it stands, the vehicle is at the dealership with no expected completion time because there was no tech scheduled to work on it. Completely unacceptable. More
by BigMike991
Employees Worked With
Mohamed Qureshy
September 28, 2026
My Service Advisor Josh Chernault Took Care Of Me And Helped Me Out With My Tires Helped Me Out With My Tires More
by scott
Employees Worked With
September 28, 2026
Great experience from start to Finish . Sean was awesome to work with . He made the entire deal feel effortless . No pressure or hassle, highly recommend working with Sean . Great all aroun Sean was awesome to work with . He made the entire deal feel effortless . No pressure or hassle, highly recommend working with Sean . Great all around experience! More
by Tinamarie27
Employees Worked With
Sean Craven
September 28, 2026
Wow they delayed my first rating well guess what here it gose again. This deals hip service center isn't to be trusted. I got new tires here. Get a load of this they tried to charge me for tire rotation aft gose again. This deals hip service center isn't to be trusted. I got new tires here. Get a load of this they tried to charge me for tire rotation after I just baught there tires and they installed them the same apointment. They didn't 0.00 it out untill I said someth8ng and I stead of removing it which it should have been they 0.00 it. What the heck. Now this is awsome was lied to by a service guy. Said he was working there 15 years. I was charged for diagnostic for the repair they repaired told me they always have charged the diagnostic with the repair. On top of that said everyone dose it. No 9ne says get the repair here and they waive the diagnostic charge. I called 5 diferent chevy dealers around me not 1 said they would charge the diagnostic if I got the repair there. I can't believe the amount of hog wash. I hope my measly 2k is worth the customer you just lost I will never go to koons again. More
by samuel.p.greenfield
Employees Worked With
September 26, 2026
Such pleasant service professionals. Very efficient as well. Highly knowledgeable about my vehicle. Very satisfied customer! Very efficient as well. Highly knowledgeable about my vehicle. Very satisfied customer! More
by janelle2343
Employees Worked With
September 26, 2026
Thank you All for the excellent Professional customer service provided. We are Loyal Customers with Koons White Marsh Chevrolet and truly Love Our Chevrolet Truck service provided. We are Loyal Customers with Koons White Marsh Chevrolet and truly Love Our Chevrolet Truck More
by ONEMOORE6637
September 24, 2026
The service to my vehicle this time was quite adequate. The service work was completed in a timely fashion. And christopher was excellent. With knowledge and what he promised The service work was completed in a timely fashion. And christopher was excellent. With knowledge and what he promised More
by repo9ers
Employees Worked With
September 24, 2026
Brandon at Koons Auto was great to work with. He was friendly, calm, and never pushy. He listened to what we were looking for and didn’t try to pressure us into anything we didn’t want. No time c He was friendly, calm, and never pushy. He listened to what we were looking for and didn’t try to pressure us into anything we didn’t want. No time crunches or pressure to come into the dealership—just a straightforward, comfortable experience. Brandon is exactly the type of salesperson I prefer working with. More
by Dutch
Employees Worked With
