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Koons White Marsh Chevrolet

White Marsh, MD

4.7
1,231 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,231 reviews

November 11, 2023

I believe that my service tech provided me with outstanding service which included intervening between myself and my insurance company . No matter how many times I contacted him he was consistently More

by barnes2111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Koons White Marsh Chevrolet responded

We're delighted to know that our service tech and the team at Koons White Marsh Chevrolet were able to provide you with outstanding service. We strive for patience, courtesy, and helpfulness in all interactions. Thank you for considering us again if needed!

November 11, 2023

Better than expected experience. From sales to finance to include the receptionist all very friendly. Everyone worked to ensure I was happy with buying the vehicle. I’m over 65 and h More

by Big Dog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon Clifton iii
Nov 13, 2023 -

Koons White Marsh Chevrolet responded

We're delighted to know that you had a better-than-expected experience with us at Koons White Marsh Chevrolet! Our team always strives to ensure our customers are happy. Thank you for recommending us, we look forward to serving your family and friends in the future!

November 10, 2023

Was very easy doing business in another state! Ethan made this a very easy process! He was by far the BEST car salesman I have ever dealt with!!! More

by frizzbe03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Jancius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Koons White Marsh Chevrolet responded

We're so glad to know that Ethan made your out-of-state purchase a breeze here at Koons White Marsh Chevrolet. We appreciate the kind words and are happy you had such a positive experience with us!

November 09, 2023

11/06/2023 Keanu Slate was amazing. Buying at Koons chevy nice it was a great experience. The Sales Manager Jerry Morreale and Financial Services Manager Josh Rogers was Great. I Recomm More

by BLKACE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keanu Slate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Koons White Marsh Chevrolet responded

We're delighted to know that Keanu, Jerry, and Josh made your experience at Koons White Marsh Chevrolet a great one! We appreciate the recommendation. Enjoy your new ride!

November 03, 2023

Good dealership and no issues with our purchase. Buddy Price did a good job and sent us a video walkthrough the day before we visited the dealership. More

by Kenkrm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Koons White Marsh Chevrolet responded

We're glad to know you had a good experience with the team at Koons White Marsh Chevrolet. Thanks for highlighting Buddy's expert service and choosing us above the rest!

November 03, 2023

Buddy provided excellent service and treated Us as he was sitting in the other side of the desk! More

by Happy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Koons White Marsh Chevrolet responded

Thank you for leaving Koons White Marsh Chevrolet a five-star review! We are glad that Buddy provided excellent service. See you next time!

November 01, 2023

Please stay away they act like they care until you buy the vehicle then they do everything they can not to help it took almost 2 months to get my paper work from them then they said that the problem I had More

by Rnw510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane Floyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich demarco
Nov 02, 2023 -

Koons White Marsh Chevrolet responded

Ryan, thanks for taking the time to speak with me and giving me a chance to address your concerns. As discussed, I would invite you to come down so we can take a look at the tires. At the time of inspection / purchase the tires did meet the inspection criteria. We sell hundreds of pre-owned vehicles each month each one must not only meet the state inspection guidelines but our own Koons standards as well which are above and beyond the state guidelines. Additionally, we did send out the paperwork to you. If you have not received it somehow or have additional questions please don't hesitate to reach out - thanks! Rich DeMarco, General Sales Manager

Nov 02, 2023 -

Rnw510 responded

No that’s not true you had me send pictures and told me because there was no wire showing then it passed inspection and I have the emails to prove it. Also you didn’t send me the paperwork until after we called I also have the fedex paper work proving that as well so please don’t come on here to make me sound like a liar.

October 25, 2023

Was not happy when ordering extra parts we wanted them to install. But Manny took very good care of us & got it done right. He is the best salesman I have ever met, we went to a lot of dealerships, looking w More

by dpw4503
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Olubodun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney sales Manager
Oct 25, 2023 -

dpw4503 responded

This man needs a reward, best salesman we have met. He truly takes care of his customers. I wish more were like him. Manny thank you so much

Oct 25, 2023 -

Koons White Marsh Chevrolet responded

We are elated to see this feedback for Manny and certainly agree he is an asset to the Koons White Marsh Chevrolet team! Thank you for leaving us a four-star review and sharing your appreciation. Until next time, enjoy the ride!

October 25, 2023

Buddy was amazing. He spent the whole day with me going over options and helped find the right truck for the right price More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Koons White Marsh Chevrolet responded

George, we're glad to know Buddy was able to assist you in finding the perfect truck at Koons White Marsh Chevrolet. Thanks for sharing your experience!

October 24, 2023

The buying experience at Koons was one of the best ones I have ever had. From walking in the door to driving away our new vehicle we were treated like a VIP even though they were very busy. Chris and Buddy More

by ckahl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Koons White Marsh Chevrolet responded

We're so glad to know that you had a top-notch buying experience at Koons White Marsh Chevrolet! It's great to see Chris and Buddy were able to meet your needs efficiently. Enjoy the new ride, and thanks for choosing us!

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