Koons White Marsh Chevrolet

Fast,Friendly, and Courteous The experience we had with the entire staff was unexpected and very pleasant. No pressure, just provided the products, options, and services in a pro The experience we had with the entire staff was unexpected and very pleasant. No pressure, just provided the products, options, and services in a professional manner. Very different from most of the other dealerships. More

Richie was great. Very friendly and helpful. Had a great experience at Koons of white marsh. Richie Ramkelawan was totally honest with us about everything. Kelly Paris Very friendly and helpful. Had a great experience at Koons of white marsh. Richie Ramkelawan was totally honest with us about everything. Kelly Paris was very fast. Love Koons! More

Don’t trust their quoted prices. After searching for a Tahoe for my son for a month or two, we found one on the Koons Chevrolet White Marsh website. After speaking to John Spahn, sale After searching for a Tahoe for my son for a month or two, we found one on the Koons Chevrolet White Marsh website. After speaking to John Spahn, sales person at this location, we were quoted a price for the truck - we agreed to the price. A couple hours later I spoke to Martin, a sales manager, and confirmed the price as well as the documents we would need to complete the purchase and scheduled an appointment for 9am this Saturday morning. My son was super excited as he hasn't had a new car before. Four hours later John called me to say the price was $10,000 more then we agreed upon. I asked how this could be the case since they advertised it at a certain price on their website? John said there are upgrades that needed to be added to the price. Keep in mind, all these “upgrades” were listed on the website as part of the vehicle package. My son is bummed and I am deeply disappointed that this dealership doesn't honor the deals their sales people AND sales managers make with customers. I have a screen shot of the price listed on the website before the bait and switch More

Wow the best dealership Morgan is the best! She relieved any stress and was there to welcome us to the dealership with her wonderful personality! I am so glad Morgan was th Morgan is the best! She relieved any stress and was there to welcome us to the dealership with her wonderful personality! I am so glad Morgan was the one to walk us through a wonderful experience of buying a car ! More

Great Atmosphere I had a great experience at Koons White Marsh. Morgan made it enjoyable. She has great personality which kept me laughing because it can be a bit tr I had a great experience at Koons White Marsh. Morgan made it enjoyable. She has great personality which kept me laughing because it can be a bit tressful purchasing a car. She definitely help eased my mind and made me comfortable. Would def Recommend her to all my family and friends if they are need of a car. More

Great experience Morgan did a great job and was not pushy at all. We felt that she genuinely cared about our finances and goals for buying what we needed. She makes Morgan did a great job and was not pushy at all. We felt that she genuinely cared about our finances and goals for buying what we needed. She makes herself very available and stayed late to make sure our transaction went through. She did a thorough job and I would definitely go back to this dealership again in the future. More

Koons White Marsh Chevrolet shining star is Morgan Anderson. I'm so lucky that Morgan was available when I arrived to check out the Equinox. I've never had a stress-free experience purchasing a car in my life. I'm so lucky that Morgan was available when I arrived to check out the Equinox. I've never had a stress-free experience purchasing a car in my life. Morgan is professional, personable, and efficient. She knew the right questions to ask and didn't waste any time getting the job done. I admire her ability to successfully work in a profession that is so competitive. Morgan is a true star !!! More

The BEST car-buying experience I've ever had I've purchased a number of new cars in the past and this was by far the most efficient transaction I've ever had. I showed up less than an hour befor I've purchased a number of new cars in the past and this was by far the most efficient transaction I've ever had. I showed up less than an hour before closing without an appointment and Morgan found the exact truck at the right price and I was on my way within just a couple of hours. BRAVO! More

Morgan was so helpful listen to everything I was looking for This is my second car purchase here .Morgan and team were very helpful.Morgan went out of her way to find what I was looking for.Thank you Morgan . This is my second car purchase here .Morgan and team were very helpful.Morgan went out of her way to find what I was looking for.Thank you Morgan . More

Outstanding customer service Morgan is responsive, efficient, flexible, and transparent. I wouldn't hesitate to buy from Koons White Marsh again primarily due to my experience wor Morgan is responsive, efficient, flexible, and transparent. I wouldn't hesitate to buy from Koons White Marsh again primarily due to my experience working with Morgan. Really made the purchase process painless. More