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Koons White Marsh Chevrolet - Service Center

White Marsh, MD

4.5
132 Reviews

132 Reviews of Koons White Marsh Chevrolet - Service Center

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June 14, 2024

Once again Koons White Marsh Chevrolet done did it! ! The service was amazing from when I walked towards the door, until I picked up my truck and the young man handed me my keys. I want to thank everyo More

by Evansjessica152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zahariousdakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
Jun 14, 2024 -

Koons White Marsh Chevrolet responded

Thank you for the wonderful feedback! We're delighted to hear that George, Erin, and the entire team at Koons White Marsh Chevrolet provided such excellent service. We are here for anything else you might need down the road!

June 13, 2024

This dealer would rather blow you off than give you service even if you have and appointment. More

by Langkit2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Koons White Marsh Chevrolet responded

I would appreciate the opportunity to make things right for you. If you would consider providing me with some more information about your visit, I've listed my contact information here. Thank you, Nick Chapman - Service Manager - 410-931-8600

June 11, 2024

Came in for a oil change. Took about 1 hour on a Friday.In and out. More

by lyonsden2122210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Koons White Marsh Chevrolet responded

We are glad to hear that our team got you on the road quickly! Thanks for choosing Koons White Marsh Chevrolet.

June 08, 2024

As usual, outstanding service. I would like to say that your service representative, George, is extremely knowledgeable and on point when it comes to my car. Bottom line: Koons is More

by MyCody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zahariousdakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Koons White Marsh Chevrolet responded

Thank you for the glowing review and recommendation! We're delighted to hear that George and our team at Koons White Marsh Chevrolet provided outstanding service - see you next time!

May 24, 2024

Awesome service representative and professional work. Wait time was short. I recommend Koons to anyone. More

by Mrs. R. Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Koons White Marsh Chevrolet responded

Thank you for recommending Koons White Marsh Chevrolet! We're glad to hear about your positive experience and appreciate the support!

May 01, 2024

Great service in a timely manner. Representative cared about my interest and needs for my vehicle. More

by radiowak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Baker
May 01, 2024 -

Koons White Marsh Chevrolet responded

We are smiling from this kind review of Koons White Marsh Chevrolet! Have a great day!

April 25, 2024

They were able to get me in for a last minute reservation and have me out the door the same day. Excellent customer service. More

by rick.jewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Koons White Marsh Chevrolet responded

Rick, we're glad to know our team at Koons White Marsh Chevrolet was able to accommodate your last-minute reservation and provide excellent service. Thanks for the review!

March 28, 2024

I feel every time I come in for service at Koons White Marsh. I receive the highest quality of service of any dealership I’ve ever felt with. So thank you and keep up the good work. More

by Thomas Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Koons White Marsh Chevrolet responded

Thomas, we're so glad to know you consistently receive top-notch service at Koons White Marsh Chevrolet. Your kind words mean a lot and motivate us to keep up the good work!

March 27, 2024

I was very well taken care by David Koons did a excellent job easy and smooth More

by kmlohnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Letourneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Koons White Marsh Chevrolet responded

We love to hear you had a fantastic Koons White Marsh Chevrolet experience thanks to David's expert service! Thank you for the fantastic review.

March 14, 2024

Appt started on time staff greeted us upon arrival Josh great with explainations after service completed Service bery timely More

by keepsmiling517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hastmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Koons White Marsh Chevrolet responded

We're glad to know that you had a timely and efficient service experience with us at Koons White Marsh Chevrolet. Thanks for acknowledging Josh's efforts, we'll be sure to pass on your kind words!

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