Koons White Marsh Chevrolet - Service Center

Very impressed with the Dealership in general from my car buying experience to my first oil change service . buying experience to my first oil change service . More

I unfortunately had a problem with my 2018 Colorado Z71. I was on my way back to NJ when this happened. Tom in service assured me he had me covered. Dropped truck off and the whole experience was as if I br I was on my way back to NJ when this happened. Tom in service assured me he had me covered. Dropped truck off and the whole experience was as if I brought it to my dealership in NJ. I couldn’t have been treated better. Thanks Tom and your service team. Very satisfied. More

The service was quick and efficient. No surprises The service writer explained what additional services I needed.. No surprises The service writer explained what additional services I needed.. More

Excellent customer service from the service team I have been there several times and never disappointed been there several times and never disappointed More

I was very pleased with the overall service that I got from your dealership from the time I drove into the service area till the time that I left it was worth the 55 miles that I travel from Delaware from your dealership from the time I drove into the service area till the time that I left it was worth the 55 miles that I travel from Delaware More

The Service Rep. George kept me informed about what was happening to my vehicle. Mr. George listened to my concerns about needing a vehicle to get back and forth to w George kept me informed about what was happening to my vehicle. Mr. George listened to my concerns about needing a vehicle to get back and forth to work. He served as an advocate for extending my loaner vehicle. So that I had transportation while waiting for my vehicle. Thanks George for all your assistance. More

We always have a great experience at Koons service. Bryan is our service advisor he always takes good care of us. I feel he is the best of the best. He is very knowledgeable when we come in with a prob Bryan is our service advisor he always takes good care of us. I feel he is the best of the best. He is very knowledgeable when we come in with a problem he listens and gets right on it and takes care of it for us. Koons is the best because of Bryan.!!!!!!!! More

At Koons Auto, Kellie in service shines! From the moment I dropped off my car, her communication was flawless - clear, timely, and always keeping me in the loop. The maintenance team itself From the moment I dropped off my car, her communication was flawless - clear, timely, and always keeping me in the loop. The maintenance team itself is top-notch, tackling the issue with expertise and efficiency. My car purrs like new again, and it's all thanks to the stellar teamwork at Koons Auto. Highly recommend! More

Been dealing with Koons Chevrolet in White Mash since 2018. Bought my Cruze from them then. There service department is the best I have had the pleasure to work with. They are professional and make it ea 2018. Bought my Cruze from them then. There service department is the best I have had the pleasure to work with. They are professional and make it easy for you to understand what's going on with your vehicle. They also make it very convenient to pay for your repair with six months same as cash financing options. As we know car repairs can cut deep into your pocket today. Thanks Koons Chevrolet for making my car worries non existing. More

I've been dealing with Koons' service department for several years now, with 2 vehicles, and have received very professional service. Courtney Krause is my service rep, and she goes the extra mile to ke several years now, with 2 vehicles, and have received very professional service. Courtney Krause is my service rep, and she goes the extra mile to keep my service on track. More