Lakeland Volkswagen

The Service was great very friendly. I will definitely be back to see Volkswagen. thank you I will definitely be back to see Volkswagen. thank you More

Bad service. I needed to do oil change. One week after the job my car started to Oil leaking. I went back to the dealer thinking it was the loose oil filter or t I needed to do oil change. One week after the job my car started to Oil leaking. I went back to the dealer thinking it was the loose oil filter or the oil pan screw. After checking it out, the dealer informed me that the car had a leak in the gearbox and another in the engine. Estimate to fix it. $3,200. After their evaluation, the car leaked all the oil from the transmission. I do not recommend it and I will not be back. Thank you. More

nice place, near a number of used car dealers. i would prefee service contracts not be in window sticker listings. i would prefee service contracts not be in window sticker listings. More

The work was done correctly and in less time than originally planned. It was a good experience. originally planned. It was a good experience. More

Very nice customer service, however, you need improving in communication. There were times I was told that they would call me back and never did. Ended up leaving my car there for 4 days to get work comple in communication. There were times I was told that they would call me back and never did. Ended up leaving my car there for 4 days to get work completed due to a lack of communication. I was told that they would even wash my car as part of the service and that did not happen. Expectations were not met, unfortunately. More

Great service from Ashleigh and the shop. Efficient, professional, knowledgeable and courteous. Thank you. Richard Smith Efficient, professional, knowledgeable and courteous. Thank you. Richard Smith More

Katlyn was awesome and made sure that I was happy with the service provided and that my concerns were taking care of. the service provided and that my concerns were taking care of. More

Parts and Service are always willing to go above and beyond for everyone. John and Gene in parts department are the best! beyond for everyone. John and Gene in parts department are the best! More

The curtesy is great and is clean but the service I did not like because I went because the radiator reserve tank is leaking and they said no but they refuel the tank with cooler after the day before I did not like because I went because the radiator reserve tank is leaking and they said no but they refuel the tank with cooler after the day before I did it. The lady explain to me like I was dome but is logic if I put water two days before and they put water that meet leak, but she said that the car had a leak from the oil filter and is going to cost me I said no and took it back where I change the oil, they check everything including the video (Video don't show noting about the oil filter) the problem was the bottom of the motor was leaking he told to take the car back to you company but because I was upset with the service I paid for the repair, something that I know is cover with the warrantee. I ask you employee that the car sound like old and she said that that car sound like that I check that car from the same year and it not sound like that. In other worlds not because I am a women that mean I don't know and I am not stupid. Thanks More

Good experience great people working there was a little bit of a wait but that is to be expected at a dealership but the staff made it as comfortable as possible. bit of a wait but that is to be expected at a dealership but the staff made it as comfortable as possible. More