Lakeland Volkswagen

Prompt, friendly and fast service.The service department listened to my concerns and I am certain my vehicle is safe for my road trip to Canada this summer. listened to my concerns and I am certain my vehicle is safe for my road trip to Canada this summer. More

Friendly personnel quality work done at competitive prices. Would recommend this dealership to anyone. They go the extra step to take care of you a real homely atmosphere! prices. Would recommend this dealership to anyone. They go the extra step to take care of you a real homely atmosphere! More

This location got me in quickly, diagnosed my problem and kept me informed of the issue along the way. While the repair was more costly than I would have liked, it was not the fault of the shop, and they wor kept me informed of the issue along the way. While the repair was more costly than I would have liked, it was not the fault of the shop, and they worked with me to find a solution I could afford, and fixed my car quickly and had me on my way the same day. Super friendly and helpful. Excellent experience. More

I have been using this dealership for about 4 years now and they finally got a great mixture of friendly and helpful associates. Looking forward to another 4 years and they finally got a great mixture of friendly and helpful associates. Looking forward to another 4 years More

The service department has always taken really good care of me. It’s too bad that VW makes such unreliable products these days. Beware if your warranty runs out…. of me. It’s too bad that VW makes such unreliable products these days. Beware if your warranty runs out…. More

Great sales skills and very knowledgeable always looking to accommodate our entire family. Give us many options and advice. Thanks to Mr. Hiram Mendez great job.!!! to accommodate our entire family. Give us many options and advice. Thanks to Mr. Hiram Mendez great job.!!! More

Phenomenal experience!!!! From the first few seconds with my salesman Josh to closing the deal in finance with Larry I felt extremely comfortable. Every question was answered with such confidence making what my salesman Josh to closing the deal in finance with Larry I felt extremely comfortable. Every question was answered with such confidence making what could have been a stressful time (buying a car) an enjoyable one! If you don't want to deal with pushy, bogus car jargon than I highly recommend stopping in for some good vibes. More

The technician wanted to charge me for every single thing. Even things that I’ve brought my car in for in the past. I was able to google and fix the Apple car play myself. I thought my warranty was 75k thing. Even things that I’ve brought my car in for in the past. I was able to google and fix the Apple car play myself. I thought my warranty was 75k miles but was told it was 72k so I missed my warranty for these minor things by 2k miles. I dropped my car off for a 9:30 pip change appt. and it was not ready until 4pm! The car wash looked like my 8 year old son washed it. Worst experience I’ve ever had there and I’ve been coming there since I purchased my car in 2018. More

The service guy was not friendly and made me feel not appreciated. His tone was rude and he spoke to me sometimes with his back towards me. Not very customer friendly. I also had to wait 2 hours for a br appreciated. His tone was rude and he spoke to me sometimes with his back towards me. Not very customer friendly. I also had to wait 2 hours for a break job. More

I have had my radio go out on my 2018 Atlas. These guys took care of all the recalls, gave me a loaner and ordered a radio. It took a couple months longer than we thought, so I did have to drive my car un took care of all the recalls, gave me a loaner and ordered a radio. It took a couple months longer than we thought, so I did have to drive my car until my radio became available. I did finally get a call and it was installed. They were professional although frustrating to not have a radio or screen for so long. More