Lakeland Volkswagen

I was very pleased with my time at VW. Everyone was very kind. One of the sales consultants led me to the service dept. when I came in. And Jeff was very pleasant. kind. One of the sales consultants led me to the service dept. when I came in. And Jeff was very pleasant. More

The service department was able to diagnose our Jetta’s issue quickly. Unfortunately, a part had to be ordered and would take 7-10 business days for arrival. It took a little longer than expected due to issue quickly. Unfortunately, a part had to be ordered and would take 7-10 business days for arrival. It took a little longer than expected due to delivery but Tony kept me informed the entire time. More

Service was bad my battery was all corroded when I came back from vacation, and I had to replace the battery I called the dealership! They told me they would speak to the sales manger and never called me b back from vacation, and I had to replace the battery I called the dealership! They told me they would speak to the sales manger and never called me back, I tried calling back and no one answer the phone. More

Terrible inventory, charming associates. Perfect recipe for a blooming business. Brought up an issue with my vehicle NOT EVEN A MONTH, was told to bring it in. Took it in, and service dept took note of iss for a blooming business. Brought up an issue with my vehicle NOT EVEN A MONTH, was told to bring it in. Took it in, and service dept took note of issue and brushed it off, stating it was because of the “newness”. Long story short, company told me they don’t recall my visit and ended up paying a large sum of money for a vehicle bought less than 90 days ago. More

Everyone was very friendly & helpful, but I had to wait quite a while even though I had an appointment. It also would have been nice to have complementary water. quite a while even though I had an appointment. It also would have been nice to have complementary water. More

Took Jetta in for recall work. They couldn't finish that day so service tech named Jeff gave me a loaner for overnight use. Finished early next morning and no hassles, no fuss, no biggie. Scratch one job of day so service tech named Jeff gave me a loaner for overnight use. Finished early next morning and no hassles, no fuss, no biggie. Scratch one job off the Daddy-do list. Thanks guys. More

Trey helped me with the purchase of my car. He was extremely knowledgeable and professional and easy to work with. Larry Riddle in the finance department was also great. I would definitely recomme extremely knowledgeable and professional and easy to work with. Larry Riddle in the finance department was also great. I would definitely recommend this dealership! More

Good communication, knowledgeable as well. Terrible workflow, my vehicle was delayed even after setting an appointment a week in advance. This caused serious scheduling issues on my end as I only plann workflow, my vehicle was delayed even after setting an appointment a week in advance. This caused serious scheduling issues on my end as I only planned for the vehicle to be down for one day. If a vehicle cannot be completed, do no schedule it so early. This is not the first time this has happened More

Quickest car purchase I've ever experienced. Friendly staff and very transparent pricing. The vehicle I bought was waiting for me at arrival. Great dealership. staff and very transparent pricing. The vehicle I bought was waiting for me at arrival. Great dealership. More