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Lakeland Volkswagen
Lakeland, FL
2,912 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,912 reviews
May 11, 2020
Dealership personnel are courteous and friendly. Setting up an appointment is fast and easy. Building is very clean. If looking for a different vehicle there is a wide selection to choose from. I would r up an appointment is fast and easy. Building is very clean. If looking for a different vehicle there is a wide selection to choose from. I would recommend this dealership to my family and friends. More
by hollyinvt
Verified CustomerEmployees Worked With
Have already filled this out
May 11, 2020
Michelle was great salesperson. Was disappointed with Larry in financing. Should have been able to get a better rate than 5 5% since my credit score is 840. Larry in financing. Should have been able to get a better rate than 5 5% since my credit score is 840. More
by walsh1500
May 10, 2020
Service Although this service was quite costly, I am very satisfied. Jonathan is someone whom I trust. He always gives me my options and the pros and cons o Although this service was quite costly, I am very satisfied. Jonathan is someone whom I trust. He always gives me my options and the pros and cons of each. Thanks!!! More
by melindawb
Employees Worked With
Jonathan Fiermonti
May 08, 2020
Great service and professional sales team. No pressure to purchase with outstanding knowledge and customer service. Plenty of financial options given to assist in the purchase and savings as well. purchase with outstanding knowledge and customer service. Plenty of financial options given to assist in the purchase and savings as well. More
by MaritzaMaya
Employees Worked With
Other Employees :
Brian Woerdehoff
May 08, 2020
After reviewing the average cost to replace one wheel bearing I realized the $600 I was charged was excessive. Not happy. Feel used. The repair took less than 1 hr. bearing I realized the $600 I was charged was excessive. Not happy. Feel used. The repair took less than 1 hr. More
by DRUSSELL777
Employees Worked With
Brian Woerdehoff, Brian Woerdehoff
May 07, 2020
Exceptional service and professionalism!! Brad was amazing from our initial conversation to the signing of the contract. If you are looking to purchase a car from honest people, Lakeland Volkswagen is amazing from our initial conversation to the signing of the contract. If you are looking to purchase a car from honest people, Lakeland Volkswagen is your place. Thank you for an enjoyable, stress free buying experience. I absolutely love my car!! More
by S Perry
Employees Worked With
Jared Miller, Bradley Frazier
May 06, 2020
Problem solved after two attempts but both service persons showed their upmost courtesy in trying to have my vehicle repaired both times. Ver good job! persons showed their upmost courtesy in trying to have my vehicle repaired both times. Ver good job! More
by R.POLITE72
Employees Worked With
Jonathan Fiermonti, Jeff Havard, Jeff Perard
May 04, 2020
Trey was exceptional, and everyone there made the process smooth and easy. I felt valued and also felt we got a great deal on our trade AND on our new vehicle. Very excited about our new Atlas! smooth and easy. I felt valued and also felt we got a great deal on our trade AND on our new vehicle. Very excited about our new Atlas! More
by Mike0308
May 04, 2020
Everything was great, they made the buying experience quick and enjoyable! We got our daughter her first car. She was over the moon happy. Thanks 😊 quick and enjoyable! We got our daughter her first car. She was over the moon happy. Thanks 😊 More
by LINDSAYN24
May 01, 2020
Jeff was exceptional from the start. I had a few issues which they found were covered by warranty and he kept me informed every step of the way. Lakeland VW service department is top notch. Well done. which they found were covered by warranty and he kept me informed every step of the way. Lakeland VW service department is top notch. Well done. More
by SNYDERBRANON6
Employees Worked With
Jeff Perard
