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Lakeland Volkswagen
Lakeland, FL
2,936 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,936 reviews
April 03, 2020
Fast friendly and professional service. My car looked smelled and ran better after which is exactly what I was hoping for. Would recommend. Thank you! smelled and ran better after which is exactly what I was hoping for. Would recommend. Thank you! More
by admartin787
Verified CustomerEmployees Worked With
Service
April 02, 2020
(Preventive maintenance)I took my daughters car to be looked at because a engine service light was on for a short time. 1st visit ($1600+) and car was returned with engine light on and wouldn’t move, gas looked at because a engine service light was on for a short time. 1st visit ($1600+) and car was returned with engine light on and wouldn’t move, gas smell and smoke everywhere. 2nd visit ($1000+) and cars runs better but engine light came on before I made it home. Everything they said was a issue was to prevent the engine light or malfunction and I’m not confident about anything they say. 4/2/2020 More
by opitts25
Employees Worked With
Brian
March 31, 2020
Customer service was excellent and the follow up from ordering part and finished work was professional and timely. I would recommend Lakeland Volkswagon to my friends. ordering part and finished work was professional and timely. I would recommend Lakeland Volkswagon to my friends. More
by tonkaa626
Employees Worked With
March 31, 2020
safe service visit during social distancing I appreciated how my service visit was handled quickly and safely during this time of social distancing. I was able to sit outside and work using thei I appreciated how my service visit was handled quickly and safely during this time of social distancing. I was able to sit outside and work using their wifi while my oil change and tire rotation was completed quickly. More
by Amy T.
Employees Worked With
Brian Woerdehoff
March 30, 2020
Really awesome sales staff (Michelle!) and finance (Larry). We really enjoyed purchasing BOTH our cars and we will definitely be back for our future vehicles (Larry). We really enjoyed purchasing BOTH our cars and we will definitely be back for our future vehicles More
by mcnatt18
March 26, 2020
My first service appointment. Was disappointment on the lack of communication between service and myself. I had to call back after driving away. Why dont they wipe the inside of the car during this virus o lack of communication between service and myself. I had to call back after driving away. Why dont they wipe the inside of the car during this virus outbreak? More
by KITKATFAN1969
Employees Worked With
Dont know.
March 21, 2020
Trey is diligent, courteous, sincere and more importantly witty. When you go to Lakeland VW make your appointment with Trey for the best experience. -MarkMerz witty. When you go to Lakeland VW make your appointment with Trey for the best experience. -MarkMerz More
by Markmerz87
March 20, 2020
I had a wonderful experience! Michelle was very helpful. I appreciate everyone and their help. I will be back in the future when I am looking for another purchase. I appreciate everyone and their help. I will be back in the future when I am looking for another purchase. More
by aaronpuffer
March 19, 2020
Too greedy, lacking in integrity,selfishBased on thier Too greedy, lacking in integrity,selfish Based on thier assesment ill be trading for non VW. What they lack in integrity they makeup with greed Too greedy, lacking in integrity,selfish Based on thier assesment ill be trading for non VW. What they lack in integrity they makeup with greed More
by FRANZJRP
Employees Worked With
Other Employees :
Brian Woerdehoff, Jared Miller, Jonathan Fiermonti, Jeff Perard
March 18, 2020
I took my car into you for a recall. When we received it back we had nothing but trouble. We returned and did not receive a loaner for 2 days, then you kept it for another week. I think this kind of servic back we had nothing but trouble. We returned and did not receive a loaner for 2 days, then you kept it for another week. I think this kind of service is terrible. I will not buy from you again. When you tell people thing stick by it. Don’t make us continually call back More
by Tom
Employees Worked With
Jonathan Fiermonti, Jeff Perard
