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Landers Toyota NWA

Rogers, AR

4.6
7,739 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,739 reviews

July 12, 2020

Was amazing service and very professional.was able to put down a good amou t of a down payment.chip was amazing at letting us know everything about the car we was getting More

by LISA.SLAUGHTER500
Recommend Dealer
Yes
Employees Worked With
Blair Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Anderson, Andrew Gates
Jul 16, 2020 -

Landers Toyota NWA responded

Lisa, Congratulations on your purchase! We're glad that Chip could help you out, and we look forward to seeing you again next time! Thanks!

July 12, 2020

I have always felt like I have received honest advice and great service at this dealership. I moved the service to this dealership because of a specific service advisor, but stayed with this business after More

by PAULAVJENKINS
Recommend Dealer
Yes
Employees Worked With
Johnny Gutierrez, Josh Murrah
Jul 16, 2020 -

Landers Toyota NWA responded

Paula, We're glad you have had great experiences with us in our service department! Thanks for sticking with us, and we look forward to seeing you next time!

July 11, 2020

Went on for an Oil change. Got The car back with a big black greasy hand print on the glove box. Not happy especially when I am expecting cleanliness standards to be at their highest with COVID-19 concern More

by adhenri
Recommend Dealer
No
Employees Worked With
Mechanic
Jul 15, 2020 -

Landers Toyota NWA responded

adhenri, We're concerned to hear about your experience. Please rest assured that we have increased our cleaning measures extensively to keep our customers and employees safe. We would like to give you a call so we can make this right. Please expect a private message from us regarding your contact information. Thank you.

July 11, 2020

Best experience ever! the whole team was friendly and attentive and my salesman Pedro and finance rep Danny were awesome and so informative and amazing every step of the way! they made buying my first ca More

by elsam90
Recommend Dealer
Yes
Employees Worked With
Pedro De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Landers Toyota NWA responded

elsam90 , Congratulations on your purchase! We're glad to hear you had a great experience with Pedro and Danny purchasing your first car! We hope you enjoy the new ride!

July 11, 2020

Great service and did not take all day very direct and received what I asked for my trade without any haggle. Marty is a great salesman. More

by DYLANFUSON
Recommend Dealer
Yes
Employees Worked With
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty May
Jul 16, 2020 -

Landers Toyota NWA responded

Dylan, Congrats on your purchase! We're glad Marty could help you out with your trade in and purchase. We appreciate your review, and we hope to see you again in the future! Thanks!

July 11, 2020

Car service Very clean and efficient dealership with friendly & helpful staff . We are still in the free service part of our contract , but I would NOT want to pa More

by ARKANSASJIM512000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He is the only one I know. He sold us the car., Joaquin “kino” Arroyos
Jul 16, 2020 -

Landers Toyota NWA responded

Jim, Thanks for taking the time to leave a review! We're glad you had an awesome experience in our service department, and we look forward to seeing you next time!

July 10, 2020

Bad Experience Drew quoted work $50 < than what I was charged & did not listen to my request for a minor repair in addition. He then argued w/me about whether I men More

by evemhurley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew
Jul 15, 2020 -

Landers Toyota NWA responded

evemhurley, We're disappointed to hear how you feel about your experience. Unfortunately, a service quote is an estimate that can change based on labor time, materials and parts necessary for repairs. In response to COVID-19, we are following CDC guidelines and reducing our staff to comply with social distancing guidelines. We understand how this can be frustrating for you, and we would like to reach out so we can make this right. Please expect a call from a member of our team soon. Thank you.

July 10, 2020

Service and service personnel are always great. Drew was knowledgeable and explained so I could understand. Nicely done!! Advised of recall and that they had ordered part. More

by DLEPLEY57
Recommend Dealer
Yes
Employees Worked With
Drew
Jul 16, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave a review! We're glad you had an awesome experience with us in the service department, and we look forward to seeing you again next time!

July 09, 2020

Esmeralda in Rentals was excellent to work with! Thanks for everything!! She even was able to upgrade us to a larger vehicle for our long trip! Her efforts were greatly appreciated! More

by heatherreneeleblanc
Recommend Dealer
Yes
Employees Worked With
Esmeralda & Jason Jones
Jul 16, 2020 -

Landers Toyota NWA responded

Heather, Thanks for taking the time to leave a review! We're glad you had an awesome experience with us, and we hope to see you again in the future! Have a great trip!

July 09, 2020

Eric did everything he said he would and the process was remarkably easy. I haven’t purchased a car from a dealership in about 13 years and it was surprisingly very nice. I would recommend them to friends More

by yblalock
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Perkins
Jul 16, 2020 -

Landers Toyota NWA responded

yblalock, Eric is great! We're glad he could help help you out with your purchase. Enjoy your new ride!

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