Larry H. Miller Toyota Peoria

My service took forever. Waited a really long time to be helped. Employees were walking around not helping anyone. Seemed totally unmotivated to help out. I had to finally as Waited a really long time to be helped. Employees were walking around not helping anyone. Seemed totally unmotivated to help out. I had to finally ask someone to help me despite them walking past my car numerous times. Everyone seemed to be in slow motion todya. Super frustrating More

LHM Toyota in Peoria AZ is efficient in processing customers for intake, and staff are friendly, and knowledgeable. But they sent me the recommended repair list by text only 2 minutes before sending m customers for intake, and staff are friendly, and knowledgeable. But they sent me the recommended repair list by text only 2 minutes before sending me a text that my vehicle was ready. And, when I went to ask the service representative about the filters and tires I wanted to replace, my car was already sitting out ready for me to drive off. So, they asked me about repairs, but never made any repairs until after I spoke with the service representative and they took the car back and made the repairs I requested. Also, regarding the new tires, they never told me the brand until I went out and asked, and didn’t tell me they were replacing my current tires with a different brand that was more expensive. When I asked why, the reason was because the tires that were the same as what was on my car were supposedly out of stock. But the cost for those was several hundred dollars less to replace the tires with the same brand. Overall, LHM Toyota is a decent dealership and I have gone to them for service and vehicle purchases for many years. They are under new ownership, and ever since then the service has not quite been the same. More

As soon as I pulled the car up, they greeted me and about an hour. They were able to fix my battery. Give me a new one and give me credit for what I had on it and then send me on my way. They’re very profess an hour. They were able to fix my battery. Give me a new one and give me credit for what I had on it and then send me on my way. They’re very professional and got me out of there very quickly, good job! More

Had vehicle issue and it was diagnosed and repaired. I was thankful they could get me in with little notice as they always do. I have complete confidence in my service advisor. I was thankful they could get me in with little notice as they always do. I have complete confidence in my service advisor. More

The entire process is smooth and easy. From the advisor communication to the technology links allows us to see everything in one snap shot. Love it! From the advisor communication to the technology links allows us to see everything in one snap shot. Love it! More

I want to thank Maria for getting me an appointment on short notice for a funeral. Service good. short notice for a funeral. Service good. More

Thanks to Barry for the excellent service and updates thriughout the whole process and ordeal thriughout the whole process and ordeal More

Efficient. Kept appointment time. Reviewed costs and suggestions / no pressure. Waiting area plentiful. Agent who took care of me - professional and comfortable Kept appointment time. Reviewed costs and suggestions / no pressure. Waiting area plentiful. Agent who took care of me - professional and comfortable. I recommend. More

Always excellent customer service. Barry in the service dept is great, very helpful and knowledgeable! Barry in the service dept is great, very helpful and knowledgeable! More

Service did my diagnostic and recall work and didn’t try to rack up the bill to rack up the bill More